Help Desk Infrastructure Analyst

Requisition ID:

91368

NextEra Energy Resources is one of America’s largest wholesale electricity generators, harnessing diverse energy sources to power progress. We deliver tailored energy solutions that fuel economic growth, strengthen communities, and help customers achieve their energy goals. Ready to make a lasting impact? Take the next step in your career with us!

Position Specific Description

This position is responsible for strategically designing, developing, integrating and implementing information systems and networked software architectures that support core organizational functions. Individuals in this position secure organizational commitment for all systems and software plans and evaluate and select all technologies required to complete those plans. Employees in this position are responsible for supporting daily system operations within a specified discipline on a 24-hour/7-day-a-week basis.

Job Duties & Responsibilities:

- Utilizes high level knowledge of multiple major components of information technology to recommend innovative solutions, as they relate to current and future business environments

- Leads in analysis, planning, design, testing, debugging, configuration and operations of new and current information systems

- Ensures application processes are conducted in line with applicable standards and company policies

- Applies appropriate Agile or development methodologies, system development lifecycles, tools and technology, to manage development activities

- Automates the handoff of code releases from development to operations, wherever possible

- Aligns technology to nuclear business and refueling operations

- Leads complex projects when needed and builds strong working understanding of the solution being delivered

- Participates in the change management and service ticket management processes, including response and resolution monitoring

- Applies in-depth knowledge and experience and uses best practices and knowledge of internal or external business issues to improve products or services

- Acts as liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems, as required

- Performs other job-related duties as assigned

Job Overview

This position is responsible for strategically designing, developing, integrating and implementing information systems and networked software architectures that support core organizational functions. Individuals in this position secure organizational commitment for all systems and software plans and evaluate and select all technologies required to complete those plans. Employees in this position are responsible for supporting daily system operations within a specified discipline on a 24-hour/7-day-a-week basis.

Job Duties & Responsibilities

- Utilizes high level knowledge of multiple major components of information technology to recommend innovative solutions, as they relate to current and future business environments

- Leads in analysis, planning, design, testing, debugging, configuration and operations of new and current information systems

- Ensures application processes are conducted in line with applicable standards and company policies

- Applies appropriate Agile or development methodologies, system development lifecycles, tools and technology, to manage development activities

- Automates the handoff of code releases from development to operations, wherever possible

- Aligns technology to nuclear business and refueling operations

- Leads complex projects when needed and builds strong working understanding of the solution being delivered

- Participates in the change management and service ticket management processes, including response and resolution monitoring

- Applies in-depth knowledge and experience and uses best practices and knowledge of internal or external business issues to improve products or services

- Acts as liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems, as required

- Performs other job-related duties as assigned

Required Qualifications

- High School Grad / GED

- Bachelor's or Equivalent Experience

- Experience: 6+ years

Preferred Qualifications

- Bachelor's - Information Systems

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here

to learn more.

Employee Group:

Exempt

Employee Type:

Full Time

Job Category:

Information Technology

Organization:

NextEra Energy Point Beach, LLC

Relocation Provided:

No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy

does not

accept any unsolicited resumes or referrals from

any third-party recruiting firms or agencies

. Please see our policy for more information.