Gas Service Dispatcher

POSITION: Gas Service Dispatcher T-C

DEPARTMENT: Gas Service Dispatch

LOCATION: Southborough, MA

STARTING RATE OF PAY: $45.35 per hour

CURRENTLY POSTED HOURS: Shifts are required

Union Represented Position

JOB SUMMARY:

Under general supervision, the Gas Service Dispatcher is responsible for processing the gas service orders for the company. These include, but are not limited to: gas emergencies, gas odors, requests for gas repair service, meter turn ons, meter shut offs, meter investigations, and meter exchanges. The department maintains a 24/7 operation and is responsible for answering the “emergency police and fire lines”.

QUALIFICATIONS

1. This position will require the satisfactory completion of company training programs and oral exams must be successfully passed.

2. Qualified applicants must pass a pre-employment/pre-placement drug test in accordance with D.O.T. regulations. Random tests will be given.

3. Availability to work 24/7 shift work. Shifts are required.

4. Two years of related experience required, Gas Meter Service or Emergency Dispatching experience preferred.

5. Knowledge of gas metering, regulation, and associated equipment, including knowledge of appliance service business practices is preferred. A good working knowledge of, or ability to learn, the Computer Aided Dispatch System, on-call database, Customer Information System, or similar type systems, and Microsoft office suite is required.

6. High School Diploma or equivalent, Associate’s Degree preferred.

7. Must be available to work emergency restoration assignments as required.

Worker Type:

Regular

Number of Openings

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.