Fleet Ops Specialist

Requisition ID: 108644

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

The Fleet Ops Specialist handles the day-to-day activities critical to the effective management of fleet vehicles and on-road equipment. This role is responsible for maintaining fleet inventory data accuracy, validation of vehicle replacement plans, exception report corrective actions, processing fleet related invoices and reconciling credits, and acting as the primary internal point of contact for fleet related matters in support of business operations and end users.

Key Accountabilities

- Maintains vehicle and equipment inventory data to ensure accuracy and completeness of vehicle attributes are kept up to date.

- Supports capital investment planning for fleet purchases in compliance with fleet policies.

- Disseminates key fleet information such as, new vehicle order-to-delivery status, key compliance metrics, and process enhancements to business stakeholders.

- Ensures vehicle and other fleet invoice exceptions are handled to provide timely payment of fleet invoices to ensure billing accuracy.

- Monitors and coordinates corrective actions to address deficiencies related to areas such as, but not limited to, licensing compliance, missing contact information, and periodic maintenance.

- Tracks and executes on vehicle dispositions to ensure settlement funds are correctly allocated and replaced vehicles are taken out of service.

- Develop and maintain key relationships with internal stakeholders across their area of responsibility and act as the primary point of contact for all fleet related matters in support of end users.

- General fleet administration activities related to fleet operations (fuel card, PIN, tag & title, maintenance program)

Knowledge/Skills

- Understands core concepts of data management conventions and reporting

- Fundamental knowledge of fleet management principles and best practices

- Basic understanding of regulated utility accounting preferred

- Ability to work in a collaborative team environment within Supply Chain and stakeholders

- Knowledge of fleet management programs, policies, and processes.

- Extensive knowledge and experience in Microsoft Office Products

- Knowledge and ability to utilize e-procurement tools effectively.

- SAP procure to pay systems

- SAAS Procurement platforms

- Microsoft Office suite; Word, PowerPoint, Excel, Outlook, Teams, OneNote

- Ability to work on multiple assignments effectively.

- Demonstrated ability to effectively problem solve routine and non-routine issues, developing possible solutions to problems and challenges.

- Strong interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others.

- Effective verbal and written communications skills (e.g., report writing, listening, and presentation).

Experience/Education

- Associate’s degree in business, supply chain, finance, engineering or related disciplines preferred.

- 8+ years’ experience in fleet operations, procurement or category management.

- Regulated utility work experience a plus

- Experience working in matrixed organizations

Certifications/Licenses

Valid Driver’s License

Work Environment

Standard indoor office environment

Travel Requirements

Up to 25% local/regional, as required

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.