Fleet Operations Manager

Requisition ID: 108616

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Position Information

Fleet Operations Manager in Camden, NJ

Posted Range:

$81,120 - $133,380

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

The Manager, Fleet Operations oversees the day-to-day operations of the fleet administration team and is accountable for the effective management of fleet vehicles and on-road equipment. This role leads the team responsible for overseeing fleet inventory data accuracy, validation of vehicle replacement plans, exception report corrective actions, processing fleet related invoices and reconciling credits, and acting as the internal point of contact for fleet related matters in support of business operations and end users. This role will also act as a mentor for members of their team and promote professional development of staff.

Key Accountabilities

- Driving goals and vision set forth by the Fleet and American Water leadership team, and alignment of fleet operations functions with key business needs.

- Act as the key point of escalation for all fleet related matters in support of business operations and takes action to correct any issues escalated to their attention.

- Effectively manages the implementation and execution of fleet management processes.

- Identify opportunities and implement change for lower total cost of ownership and increased department efficiency.

- Build and maintain Supplier relationships with the objective of reducing total costs, increasing productivity, and eliminating inefficiencies in the fleet administration process.

- Report regularly to Director, Fleet and management current contributions to business and forward-looking discussions on work activities.

- Monitor and validate work performance of Fleet Administration team.

- Review work products for accuracy, consistency, and relevance.

- Mentor, coach, and develop team members to support improved performance on an on-going basis.

Knowledge/Skills

- Knowledge of sourcing strategies, and methodologies related to vehicle and equipment procurement.

- Knowledge of SAP, Coupa, and related systems.

- Understands core concepts of data management conventions and reporting.

- Demonstrated knowledge of fleet management principles and best practices

- General understanding of regulated utility accounting preferred

- Comprehensive knowledge of fleet management programs, policies, and processes.

- Knowledge and ability to utilize e procurement tools effectively

- Excellent written and verbal communication skills (e.g., fluency in report writing and presentations).

- Effective people management skills (e.g., planning, organizing, recruiting, controlling, and leading individual staff and teams).

- Effective interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting)

- Strong project management skills (e.g. planning, organizing, directing, monitoring and reporting on project activities, managing concurrent projects).

- Leadership presence (e.g., ability to deal effectively and maintain collaborative relationships with Company senior management and other key stakeholders).

- Ability to be both visionary and strategic in thinking, as well as tactical in executing fleet management strategies while anticipating and considering how the business may be impacted by objectives.

- Financial analysis skills, including budget management, business modeling, and project cost benefit analysis forecasting and tracking.

Experience/Education

- Bachelor’s degree in business, supply chain, finance, engineering or related discipline. Relevant work experience in lieu of degree may be considered.

- 8+ years’ experience with a bachelor’s degree or 14+ years’ experience without a bachelor’s degree in in fleet operations, procurement, category management or equivalent roles - 3+ years’ experience in a team leader or supervisory role

- Demonstrated effectiveness in people leadership, project delivery and change management.

Certifications/Licenses

Valid Driver’s License

Work Environment

Standard indoor office environment.

Travel Requirements

Up to 20% as required.

Competencies

Prioritizes & Role Models Safety

Self-Awareness

Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.