Fleet Dispatcher

Diaz Companies is looking for a Fleet Dispatcher to join our team!

Daily - 4:00am-12:00pm in office Monday through Friday.

Every other Saturday - 4:00am – 10:00am

Objective

The Fleet Dispatcher schedules trucks and drivers to meet the needs of our customers in the most efficient way possible.

Ideal candidates should be computer knowledgeable and have experience using tracking software, Google Sheets and other web-based platforms.

Innovative new process implementation encouraged.

Candidates should be well-spoken and able to maintain a professional working relationships with employees and customers.

Must have the ability to drive revenue and look for efficiencies throughout the shifts.

Essential Job Functions

· Daily scheduling and coordination of fleet including assigning and communicating loads, deliveries and pickups. Assigns all outbound and backhauls to road drivers and coordinates special shipping arrangements, as necessary.

· Utilize assets to full potential by minimizing asset downtime through continuous monitoring and adjustments.

Makes necessary changes to workload during shift to suit customers’ needs and priorities

· Maintain accurate computer dispatch and scheduling records to ensure smooth and accurate communication flow

· Communicates effectively via telephone, radio, written and electronic means with drivers, customers and vendors.

· Maintain a respectful attitude when dealing with drivers, co-workers and potential customers to help foster existing relationships and build new ones

· Maximize profitability by motivating drivers to reach stated top-line performance goals, as well as by controlling department expenses, ensuring they fall within budget

· Coach and manage a drivers fleet to ensure high-quality service as measured by on-time delivery, rates and customer satisfaction.

· Track and communicate Driver PTO to ensure coverage for customer needs

· Serve as a direct liaison between drivers, operations, management and Human Resources

· Ability to make quick decisions in the best interest of the company and customer.

· Timely Responses to customer inquiries and refer clients to the proper channels

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills & Abilities

· Must be extremely detail-oriented with attention to accuracy

· Ability to manage multiple tasks simultaneously in a fast paced environment

· Strong leadership, goal-setting, problem identification and resolution skills.

· Strong sense of urgency with the ability to multi-task, prioritize, plan, execute and see projects through to completion

· Excellent teamwork, customer-service, organization and negotiation skills.

· Strong written, verbal, and interpersonal communication skills required including professional phone etiquette.

· Positive team attitude with ability to work well independently or in a group.

· Average to high knowledge of Word, Outlook. Understanding of how to navigate and effectively use the internet.

· Quick critical thinking, data analysis/visualization and problem-solving abilities

Minimum Requirements

· High school diploma or GED;

· 2 or more years of logistics or dispatch experience. Gas and oil field urgency preferred.

· Ability to read/write English at a proficient level.

Job Type: Full-time

Benefits:

Schedule:

Experience:

Ability to Commute:

Work Location: In person