Position Summary
The Delivery Dispatcher is responsible for coordinating, scheduling and dispatching deliveries of our liquid fuel products to all customer locations. This position must ensure a high level of customer satisfaction, productivity, safety and efficiency.
Delivery Dispatcher Position Responsibilities
•Coordinates the efficient and timely dispatching of deliveries for automatic and will-call deliveries of our liquid fuel products to ensure customer commitments are met and a high level of productivity
•Understands and communicates safety policies as they relate to our customers and employees
•Communicates regularly with customers in a helpful, respectful and professional manner
•Provides support to the Division Manager and other company employees as needed
•Assists with inventory monitoring, transport dispatching and posting
•Understands, follows and advocates company policies and local, state and federal rules, regulations, and codes pertaining to the safe installation and service of oil and propane equipment while creating relationships with state and local authorities
•Participates in the manager on-call rotation
•Keeps abreast of new technology and codes relating to various oil and propane equipment to maintain a competitive advantage
•Suggests and deploys processes to increase customer satisfaction, efficiency, value and/or lower costs
•Creates and supplies information for determining performance of Key Performance Indicators (“KPI”)
•Involved in special projects from time to time, depending on business need
•Responsible for any other tasks and duties as assigned, which may or may not relate to the normal scope of this position
Required Knowledge, Skills and Abilities
•Minimum of five (5) years of experience working in dispatch operations, including direct contact with customers
•Graduate of High School or equivalent
•Self-motivated with a high degree of comfort working independently in managing priorities and making decisions
•Must have a valid drivers license
•Strong understanding and ability to work with numbers, mathematical formulas and data analysis
•Strong sense of professionalism and ability to maintain discretion
•Well developed verbal and written communication skills
•Proficient user of Microsoft Office (prior experience with customized internal computer programs ie. petroleum software application preferred)
•Must meet employment eligibility standards set for criminal and other background checks
The employee will primarily work in an office environment. Outside of the office environment, this employee is exposed to moving vehicles. The noise level in the work environment is usually quiet to moderate.
EEO and ADA Commitment
At Sail Energy, everyone matters and has a voice. We are committed to providing an environment of mutual respect where equal opportunities and reasonable accommodations are available to all applicants and team members. Decisions are based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, creed, national origin, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, genetic information, veteran status, age, or any other non-merit characteristic protected by federal or state laws. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@sailenergy.net or call 207-837-4130. We will not respond to unsolicited third-party recruitment agencies.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
•Flexible spending account
Schedule:
Education:
•High school or equivalent (Preferred)
Experience:
•Dispatching: 5 years (Preferred)
License/Certification:
Ability to Commute:
•Penn Yan, NY 14527 (Preferred)
Ability to Relocate:
•Penn Yan, NY 14527: Relocate before starting work (Preferred)
Work Location: In person