Scopes Facility Services, Inc

Fire and Life Safety Account Manager

LocationMobile, AL
Job TypeFull-time
Salary$70,000-$75,000

About This Job


Company Profile:

Founded in 1988, Scopes Facility Services is a premier provider of comprehensive interior and exterior facility services for a broad range of industries and types of facilities – from corporate headquarters to multi-site locations. Scopes is known for reliable, high-quality facility services that consistently exceed customer expectations.Our self-performing model provides routine and on-demand services to over 8,000 locations nationwide, including some of the country’s largest retailers.


About the Role:

The Fire and Life Safety Account Manager plays a crucial role in ensuring the safety and compliance of our clients' facilities with fire and life safety regulations. This position involves managing client accounts, developing safety plans, and conducting regular assessments to identify potential hazards. The successful candidate will be responsible for building strong relationships with clients, providing expert guidance on safety solutions, and ensuring that all safety measures are effectively implemented. Additionally, the Account Manager will collaborate with internal teams to deliver high-quality service and support to clients. Ultimately, this role is vital in promoting a culture of safety and compliance within the industry.


Minimum Qualifications:

Bachelor's degree in Fire Protection Engineering, Safety Management, or a related field.
Proven experience in fire and life safety management or a similar role.
Strong knowledge of fire safety regulations and compliance standards.


Preferred Qualifications:

Strong knowledge of the industry and service requirements (highly preferred)
Experience in recruitment, vendor management, or supply chain operations
Negotiation skills to secure favorable terms with providers
Understanding of licensing requirements in relevant FLS industries
Strong interpersonal skills for building relationships with providers
Detail-oriented approach to documentation and compliance verification
Ability to evaluate provider qualifications effectively
Excellent communication skills (written and verbal)
Experience with onboarding processes and systems training
NICET level 2 for fire alarm or sprinklers
Experience with BDAs, Backflows, Exstinguishers, Exit Signs, and/or Fire Pumps


Responsibilities:

Actively recruit qualified service providers to join our network
Conduct thorough vetting of potential providers' qualifications and experience
Negotiate competitive rates with providers that maintain profitability
Manage the provider onboarding process and work with the onboarding team
Verify all required licenses, certifications, and insurance documentation
Maintain the database of available providers and their specialties and make sure it’s up to date
Train providers on company systems, procedures, and expectations
Build and maintain positive relationships with the provider network
Address provider concerns or issues promptly
Collaborate with the Account Rep to ensure appropriate provider assignment


Skills:

The required skills for this role include strong analytical abilities to assess safety risks and develop effective solutions. Excellent communication skills are essential for building relationships with clients and providing clear guidance on safety measures. Organizational skills are necessary to manage multiple accounts and ensure timely follow-ups on safety assessments. Preferred skills, such as familiarity with industry regulations, enhance the candidate's ability to navigate complex compliance issues. Overall, a combination of technical knowledge and interpersonal skills will enable the Account Manager to effectively promote safety and compliance within client organizations.

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