Field Services Technician I

AdCode: 1511

Date: Jun 24, 2025

State: CA

City: Covina

Business Unit: Pacific Coast Utilities

Category: Field Operations

Job Type:

Driven, knowledgeable and passionate about water, the Suburban Water Systems team, a division of Nexus Water Group, is in the business of delivering a product everyone uses and depends on. We serve a population of about 300,000 through a water distribution system that covers all or portions of Glendora, Covina, West Covina, La Puente, Hacienda Heights, City of Industry, Whittier, La Mirada, La Habra, Buena Park and unincorporated portions of California's Los Angeles and Orange counties. It all starts with our people – proud members of their communities, dedicated to delivering safe, reliable, and cost-effective water utility services.

What We Offer

Competitive Salary: $21.59-$23.59/hour

Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays.

Health and Wellness Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.

401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.

Grow With Us: Professional development opportunities through training, professional certifications, and education allowance.

Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.

Overview

Join a dedicated team that serves as the frontline connection between our customers and the water system. As an entry-level Field Services team member, you’ll support accurate meter reading, service connections, and customer issue resolution—all while learning from experienced professionals and gaining hands-on experience in essential field operations. This role is key to ensuring our systems reflect real-world conditions and our service meets the highest standards.

Work Location and Schedule

Wha You'll Do

Meter Reading

Route Maintenance

Connections/Reconnections

Customer Service

Dead-end Flushing

What You'll Bring

Experience

Education / Licenses / Certifications

Knowledge, Skills, and Abilities

Understands municipal water system operations and drinking water treatment processes, including applicable federal, state, and local regulations.

Demonstrates the ability to perform calculations, follow instructions, use tools properly, recognize equipment issues, make sound decisions, interpret data, and manage time to meet deadlines.

Communicates clearly and professionally with internal and external customers to ensure mutual understanding and build strong working relationships.

Operates company vehicles safely using defensive driving techniques and in accordance with all applicable laws and policies.

Accurately completes and submits all required administrative forms and documents in a timely manner.

Uses various software systems and mobile devices to enter data, manage work tasks, and communicate effectively.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Work Environment and Conditions

About Our Company

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

We are an E-Verify participating employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

More About Us

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We are an E-Verify participating employer.

Nearest Major Market: Los Angeles