- Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
- Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
- Perform field upgrades of software and hardware and train customers on how to properly operate the system.
- Communicate field failures and feedback reports to the appropriate departments.
- Complete and submit field service documentation in a timely manner.
- Perform other work-related tasks as assigned.
Comply with all NOV Company and HSE policies and procedures.
- High school diploma or equivalent preferred
- Previous experience in the industry required.
Previous Field Service experience required.
- Maintain strong safety culture.
- Basic math skills
- Good listening skills and a passion to learn.
- High work ethic, dependability, and detail oriented.
- Strong communication skills.
- Must be a team player.
- Must be open to cross-training opportunities.
- Ability to work in non-climate-controlled field site or manufacturing shop
- Stand up to 12 hours daily
- Walk up to 12 hours daily
- Bending/stooping up to 12 hours daily
- Repetitive movement up to 12 hours daily
- Lifting weight up to 50lbs regularly