Field Service Representative

Summary

Reporting to the Manager, US Field Service, the Field Service Representative is responsible for supporting maintenance, repairs, inspections, unit installations and commissioning activities of GE and Siemens industrial gas turbines.

Our recruiting team will be visiting Houston and hosting a job fair. We look forward to learning your story and discussing our opportunities in person, please bring your resume with you.

October 15, 2025

Courtyard Marriott NE

120 N redemption Sq Dr.

1:00PM-7:00PM

October 16, 2025

Residence Inn Pasadena

4711 East Sam Houston Pkwy S

1:00PM-7:00PM

Duties

The duties may include but will not be limited to the following:

- Support Depot based activities to accomplish the repair and overhaul of General Electric and Siemens industrial gas turbines, ensuring that this work is carried out in accordance with the applicable OEM manuals, TCT specifications and procedures, and standard industry practices.

- Perform in field maintenance, repairs, inspections, unit installations, commissioning, and any other in field service activities as required.

- Perform in field maintenance and modifications on control systems, packages, and ancillary equipment.

- Help to ensure that customer expectations are met, in terms of delivery, cost, quality and responsiveness.

- Work with the engine team(s) to ensure a focused, constructive, and communicative working environment, delivering high levels of personal and company performance.

- Monitor and maintain tooling and equipment. Ensure that this equipment is kept in a safe reliable working order. Remove from service any tool or equipment found to be defective.

- Make recommendations on tooling and equipment to be provisioned for a gas generator field service group.

- Monitor field service activities to ensure that they are carried out in a healthy, safe, and environmentally conscience manner, per TCT policies and procedures. Take steps to correct any condition that violates this fundamental principle. Recognize and ensure adherence to customer policies.

- Make recommendations on policy and procedures to improve field service, shop productivity and the profit of the company in general, as well as contributing to continuous improvement initiatives.

- Work with the Repair and Overhaul Project Managers to ensure that their objectives are met.

- Assist with the set-up of a field service capability, providing operational and maintenance support.

- Report on business development and field service issues/progress on a regular basis, as defined by the Manager, US Field Service.

- Work with marketing, trading, and supply partners where necessary to achieve goals of

- TransCanada Turbines and assist in developing and improving customer relations wherever possible. This will include performing sales visits on behalf of the Manager, US Field Service and the Vice President, Sales.

- Represent TransCanada Turbines in all activities, as requested by the Manager, US Field Service.

- Increase knowledge of the HSE Policy and Manual and maintain a positive attitude towards the health and safety of oneself and one’s coworkers.

- Take ownership of HSE issues and demonstrate enthusiasm and support for HSE.

- Other duties as directed by the Manager, US Field Service.

Qualifications and Experience

- 5 years related experience or a combination of education working with overhauls and repairs on Industrial Gas Turbines or related Industry/equipment.

- Must be willing to travel for extended periods of time with little notice.

- Post offer background check, medical and drug screen is required.

- Must possess a valid Driver’s License and Passport.

The minimum training and/or educational requirement for this role is 5 years related experience or a combination of education and experience that allows the individual to adequately perform the role, determined by the Manager, US Field Service and Director, Global Field Services.

Personal Characteristics

In addition to qualifications and experience for this position, equally important are the interpersonal components. Specifically, the successful candidate will have:

- A willingness and desire to learn the business of TCT.

- Drive and motivation to multi-task and self-manage in a dynamic, fast-paced environment.

- Excellent interpersonal and communication skills to work with internal and external clients.

- The ability to establish and maintain good working relationships with co-workers, supervisors, and other internal personnel.

- Acute analytical and critical thinking skills.

Employee/team flexibility is of prime importance to TransCanada Turbines. It is important that all employees are willing and able to assist with any activity, at any time, as necessary to support the needs of a changing and demanding customer base in the gas turbine repair and overhaul business.

#IND

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.