Enterprise Applications Specialist or Analyst

Position Summary

Responsible for administering, maintaining, and optimizing the organization's enterprise software systems to support business processes and strategic goals. Acting as a liaison between IT and business units, this role collaborates with stakeholders to identify system needs, resolve issues, implement enhancements, and improve operational efficiency. Key responsibilities include overseeing system integrations, ensuring data accuracy and security, developing custom dashboards or reports, and managing projects related to application implementation or upgrades. The Analyst also identifies opportunities for process improvement, aligns technology solutions with organizational objectives, and ensures compliance with industry standards and policies.

About Us

We believe in creating a workplace that fosters growth and collaboration. We are committed to being humble in our approach, trustworthy in our relationships, and resilient in the face of challenges. Our team is engaged and empowered to take ownership of projects and contribute to meaningful change. We value open communication, encourage continuous learning, and focus on developing coachable individuals who thrive in a supportive environment. We are all part of a responsible, reliable, and empathic team that is making an impact every day.

Essential Job Functions

System Administration and Maintenance

Business Process Improvement

End-User Support and Training

Data Management and Reporting

System Integration

Project Management

Compliance and Risk Management

Strategic Alignment

Position Requirements

+ BS in Information Technology, or a related discipline is desired

OR

+ Experience with utility line-of-business applications, including CIS, FIS, GIS, and mobile iOS applications. + Proficiency with analytical tools (Tableau, Power BI, MS Excel, MS Access) and database platforms (MSSQL Server, PostgreSQL). + Experience in Laserfiche ECM or a similar workflow automation solution and familiarity with object-oriented programming, scripting, and data formats (C#, JavaScript, Multi-Speak, Python, etc.). + Skilled in developing and maintaining digital and analog workflows, troubleshooting software issues, and coordinating with vendors or internal teams. + Strong verbal and written communication, organizational, and project management abilities, with a proven track record of meeting deadlines and adapting to new technologies and requirements.

Relationships

Physical Demands

(Scale: Rarely = Less than 5%, Occasionally = 5% - 25%, Frequently = More than 25%)