Job description:
JOB SUMMARY:SaskPower is looking for an experienced Specialist, End User Support (Business Analyst) to join our team. This role focuses on end user computing and endpoint management technologies ensuring our IT infrastructure is robust, efficient, and suitably managed. The ideal candidate will have a deep understanding of emerging trends and technologies and will be responsible for developing and implementing strategic plans to enhance our end user computing environment. This includes staying current with the latest advancements in the field and integrating innovative solutions to improve productivity and user satisfaction. If you are passionate about technology and have a vision for the future of end user computing, we would love to hear from you.
KEY ACCOUNTABILITIES:
•Plan, research, develop, evaluate and implement processes, policies and procedures utilized for the development of strategies and business initiatives that address the organization’s requirements
•Act as a subject matter expert in a specialized function to develop, implement, coach and assist management staff in the administration and interpretation of corporate policies; providing advice that is appropriate, practical and consistent with relevant legislation, regulations, laws and/or industry standards
•Identify new business solutions and operational efficiencies, while providing recommendations which have a significant impact on SaskPower’s business operations and strategies
•Lead and/or participate in cross-functional projects to provide functional expertise for corporate and departmental strategic planning initiatives
•Represent the department and prepare and present material to internal and external audiences as required
•Maintain knowledge of industry developments and best practices related to area of specialization and adapt them to SaskPower’s operational environment
•Provide leadership and direction to project teams and/or assigned staff as required
KNOWLEDGE/SKILLS/ABILITIES:
•Degree in Computer Science, Business Administration or other related equivalent AND/OR;
•Related professional designation(s) and/or certification(s) such as IIBA CBAP, PMI-PBA, CSM, PMP or PRINCE2 AND/OR;
•Five (5) years of related experience as a Business Analyst or Project Manager in an Information Technology environment with a demonstrated ability to oversee initiatives and gather requirements in agile, iterative and sequential (waterfall) environments
•Team player with the ability to build and maintain strategic relationships both internal and external to SaskPower
•Results oriented thinker, with the ability to manage and provide advice regarding complex and confidential issues with sensitivity and professionalism
•Excellent analytical, research and problem-solving skills
•Excellent oral and written communication skills
•Ability to work and manage in a changing environment
•Excellent facilitation, project management and decision-making skills
•Ability to foster a culture focused on safety, innovation and teamwork
•Demonstrated skill in SaskPower’s competencies
•Must have a continuing record of professional development
A suitable combination of relevant education and experience may also be considered