Director - Talent Acquisition COE

#WeAreONEOK

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Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. Job Summary

Lead the COE for ONEOKs Talent Acquisition team

Director – Talent Acquisition Center of Excellence

Location: Houston/Dallas/Tulsa, (Hybrid)

Reports to: Vice President, Talent Acquisition & Onboarding

Job Summary

The Director of the Talent Acquisition Center of Excellence (CoE) will lead the design, governance, and continuous improvement of ONEOK’s enterprise-wide recruiting strategies, processes, and technologies. This role will serve as a strategic partner to business leaders and HR teams, ensuring consistency, scalability, and innovation in talent acquisition practices across the organization. The successful candidate will embody ONEOK’s core values of integrity, safety, inclusion, and environmental stewardship while driving excellence in talent acquisition.

Key Responsibilities

- Develop and execute the vision and operating model for ONEOK’s Talent Acquisition CoE, aligning with business objectives and workforce plans.

- Partner with HR Business Partners and business leaders to ensure TA strategies support growth, diversity, and operational excellence.

- Standardize and optimize recruitment processes across all business units, ensuring compliance and efficiency.

- Establish governance frameworks, policies, and playbooks for consistent hiring practices.

- Own and optimize the TA technology stack (Workday, HireVue, CRM, AI sourcing tools).

- Drive innovation through automation, analytics, and emerging recruitment technologies.

- Ensure a best-in-class candidate experience across all touchpoints.

- Define and monitor KPIs such as time-to-fill, quality-of-hire, cost-per-hire, and diversity metrics.

- Build dashboards and reporting tools to provide actionable insights to leadership.

- Develop recruiter training programs and hiring manager toolkits to ensure consistent execution of TA strategies.

- Lead change management efforts to embed CoE practices across the organization.

Qualifications

- 10+ years of progressive experience in Talent Acquisition, with at least 5 years in a leadership role.

- Proven experience building or leading a Talent Acquisition CoE or similar strategic function.

- Expertise in recruitment technology platforms (Workday, ATS, CRM) and data-driven decision-making.

- Strong understanding of DEI principles and ability to integrate them into TA strategies.

- Exceptional leadership, stakeholder management, and communication skills.

- Bachelor’s degree in HR, Business Administration, or related field (Master’s preferred).

Core Competencies

- Strategic Thinking & Business Acumen

- Process Optimization & Governance

- Technology Enablement & Analytics

- Change Leadership & Stakeholder Engagement

KPIs and Success Measures – First 12 Months

- Reduce average time-to-fill by 15% across key roles.

- Implement standardized recruitment processes across all business units.

- Deploy enhanced TA technology stack and achieve 90% recruiter adoption.

- Launch recruiter enablement program with 100% participation.

- Establish baseline metrics for quality-of-hire and candidate experience.

- Achieve measurable improvements in diversity hiring outcomes.

Expected Salary Range

$152,000.00 - $228,000.00