Director, SPP Operations Policy and Performance Support

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

- Competitive and transparent pay with bonus opportunities

- Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance

- Relocation bonus (if applicable)

- Hybrid working environment for positions that are eligible

- Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

Compensation Information

The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

- Salary range - $ 184,200 - $ 248,650

Come join our team as the

The Director, SPP Operations Policy and Performance Support, provides executive leadership and direction for the policy and performance support functions critical to system operations. This role ensures the reliability of the Bulk Electric System while maintaining compliance with NERC standards and SSAE-16 requirements. Key areas of responsibility include reliability coordination, balancing authority administration, operations quality control, operator training, and tools/display management.

The Director also oversees the tactical implementation of corporate initiatives within Operations and works closely with senior leadership and cross-functional teams to align department goals with company objectives.

- Lead and manage Operations staff and systems to ensure reliability and mission success.

- Provide technical solutions and engage with SPP members on real-time operational issues.

- Represent Operations on internal committees and support strategic planning efforts.

- Set and implement strategic objectives and tactical processes for Operations functions.

- Oversee department budgeting, ensuring cost-effective solutions.

- Collaborate with management and provide technical expertise to industry committees and working groups.

- Represent SPP at industry forums such as NERC and ISO-RTO Council meetings.

- Make key operational decisions and manage special projects.

- Conduct regular performance reviews and provide coaching to direct reports.

To Be Successful We’re Looking For

- Bachelor’s degree in engineering, computer science, business administration or a related field

- Twelve (12) years’ experience in managing the development and support of Real Time Operations

- Specific knowledge of transmission system operations including power flow, stability, voltage control, restoration, etc. is required.

- Judgment necessary to set individual and staff priorities in instances of insufficient resources as well as demonstrate flexibility and the ability to function with constantly changing and multiple priorities

- Ability to communicate effectively with engineers, management and senior management, including officers of other companies for purposes of requests, analysis, coordination, guidance and presentations

- Demonstrate flexibility and successfully function with constantly changing and multiple priorities

- Possess and use good organizational skills

- Understanding of, compliance with and enforcement of SPP Policies and Procedures

Preferred

- Variety of experience in sophisticated analytical tools such as Energy Management System advanced application packages, Interchange Distribution Calculator, Open Access Same-time Information System, etc.

- Past NERC Reliability Coordinator Certification

- Advanced Degree

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

This is a full-time position. Days and hours of work week are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.

This position requires moderate travel (approximately 25%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool .

Full job descriptions will be made available to those selected for an interview.