Director, Operations Integration and Process Improvement

Requisition ID:

89443

At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.

Do you want to make a positive impact by ensuring that our operations department is firing on all cylinders and our customers are satisfied? Join NextEra Energy Resource’s retail energy division focused on maximizing customer satisfaction through optimal operational performance. This role leads project management and integrations for M&A growth and systems migrations across operations. The position is responsible for comprehensive process mapping of the "order to cash" workflow to identify risk reduction opportunities and implementing improvements enterprise-wide to drive operational excellence during strategic expansion.

The Director, Operations Integration and Process Improvement will report directly to the Sr. Director of Operations. In this role, they will be responsible for leading the strategic vision for integration efforts around key acquisitions and systems migrations. This role will need to have a clear vision of the goal and ensure that cross functional teams are aligned to achieve that goal. This will include formal project management, including identifying process improvements and implementing solutions to ensure operational excellence for each acquisition. In addition, this role will evaluate current existing processes across the business and recommend and implement solutions to improve these processes. This will include leading offsites, working cross functionally, working with vendors, etc. to be successful. The Director will need to be able to coordinate meetings, lead meetings, coordinate with upper management and lead presentations and communicate directly to upper management. They will need to be comfortable making decisions and working autonomously.

The most valuable skills for success in this role will be:

Required Qualifications

Preferred Qualifications

Job Overview

This position is accountable for developing and implementing a sales operations organization to support Commercial and Industrial customers at various stages of decarbonization. The position will analyze data to inform sales decisions and product development as well as manage the health of sales and the customer experience. Employees in this role will interface with various cross-functional teams to standardize the sales process.

Required Qualifications

Preferred Qualifications

•

Bachelor's Degree

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Exempt

Full Time

Finance, Accounting & Business Analytics

Gexa Energy, LP

Yes, if applicable

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