Director, Program Management (PMO)

Job Summary/Purpose

Delta Utilities is seeking a Manager of the Program Management Office (PMO) in a technology-driven organization, which is a senior leadership role responsible for orchestrating the end-to-end program management of technology transitions during corporate acquisitions. This role ensures seamless transfer of systems, data, infrastructure, and operational capabilities from the seller to the buyer, while maintaining business continuity, regulatory compliance, and strategic alignment.

As the transitions are completed, the Manager of the Project Management Office (PMO) plays a pivotal role in aligning future project execution with strategic business goals. This leader is responsible for establishing and evolving the PMO to support agile delivery, innovation, and scalable growth and transition the function from an external consultant to internal to the company. The PMO Manager will oversee a portfolio of complex, cross-functional technology initiatives, ensuring consistent governance, resource optimization, and measurable value delivery across the enterprise.

Accountabilities And Essential Functions Strategic Leadership

- Define and execute the PMO strategy for acquisition-driven technology transitions, including Day 1 readiness and post-close integration as well as the PMO vision and roadmap to support digital transformation and product innovation into the future.

- Partner with executive leadership, legal, IT, and business units to align integration plans with strategic objectives, business strategy, customer outcomes, and regulatory requirements.

- Lead the development of integration blueprints, playbooks, and transition roadmaps.

- Lead a series of large and complex technology and business transition projects resulting from a series of acquisitions that convert all systems and data from the seller to the new system platform of the buyer.

- Champion a culture of agility, accountability, and continuous improvement across delivery teams.

Portfolio & Program Management

- Lead the intake, prioritization, and execution of enterprise-wide technology programs and product initiatives.

- Manage the execution of transition milestones, ensuring delivery on time, within scope, and on budget.

- Oversee project lifecycle management, from ideation through delivery and post-implementation review.

- Monitor KPIs such as velocity, throughput, cost, and value realization to ensure portfolio health.

Governance & Methodology

- Establish and enforce scalable governance frameworks that support both agile and hybrid delivery models.

- Standardize tools, templates, and reporting to ensure transparency and consistency across teams.

- Drive adoption of best practices in risk management, change control, and stakeholder engagement.

Team Leadership & Development

- Build and lead a high-performing team of program managers, project managers, scrum masters, and project analysts.

- Provide coaching, mentorship, and career development opportunities to elevate delivery capabilities.

- Foster collaboration across engineering, product, data, and business operations teams.

Technology & Vendor Management

- Oversee the migration and integration of enterprise platforms (e.g., ERP, CIS, SCADA, GIS, Oracle, SAP).

- Manage vendor relationships and third-party service providers involved in the transition.

- Ensure continuity of service and support during and after the technology handover.

Technology & Tools Enablement

- Oversee our project management platform (Azure DevOps(ADO) and MS Project) to support real-time visibility and automation.

- Leverage data and analytics to drive decision-making and continuous improvement.

- Integrate PMO tools with enterprise systems (e.g., ERP, CRM, BI platforms) for end-to-end traceability.

Change Management & Communication

- Lead enterprise change initiatives related to project delivery, governance, and digital enablement.

- Communicate portfolio performance, risks, and opportunities to C-level stakeholders and board members.

- Serve as a thought leader and advocate for project management excellence across the organization.

Minimum Requirements

Minimum education required of the position

- Bachelor’s degree in Computer Science, Engineering, Business, or related field (Master’s preferred).

Minimum Experience Required Of The Position

- 10+ years of experience in project/program management, with at least 5 years in a leadership role within a tech organization.

- Proven track record of delivering complex software, infrastructure, or digital transformation programs.

Minimum Knowledge, Skills And Abilities Preferred Of The Position

- Deep understanding of agile, lean, and hybrid delivery methodologies.

- Strong leadership, communication, and stakeholder management skills.

- Proficiency in project portfolio management tools and agile frameworks.

- Ability to influence across matrixed organizations and drive alignment in fast-paced environments.

- Having understanding of Azure DevOps(ADO) and MS Project is a plus.

Key Performance Indicators (KPIs)

- On-time, on-budget delivery of strategic initiatives

- Portfolio alignment with business objectives and key results

- Stakeholder satisfaction and engagement

- PMO maturity and process adoption

- Resource utilization and capacity planning

- Value realization and ROI tracking

Any Certificates, Licenses, Etc. Required For The Position

- PMP, PgMP, or PMI-ACP a plus.

- SAFe Program Consultant (SPC), Certified Scrum Professional (CSP), or equivalent agile certifications preferred

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

- Perform other job-related duties as assigned, within your scope of responsibilities.

- Job duties are performed in a normal and clean office environment with normal noise levels.

- Work is predominately done while standing or sitting.

- The ability to comprehend, document, calculate, visualize and analyze are required.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans, LA that provides safe, reliable natural gas service across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal-opportunity employers.  We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.