Director of Engineering Support

Join Inframark: Leading the Way in Water Management

Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities, utility districts, and industries. We are dedicated to supporting our employees as well as protecting the environment and the communities we serve. You would be empowered to thrive in a dynamic, supportive, and innovative environment. Take the next step in your career and join us at Inframark. Apply today!

Why Work for Inframark?

Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.

Purpose

The Director of Engineering Support plays a critical role in bridging technical subject matter expertise with enterprise-level digital transformation. This position ensures Inframark’s water and wastewater operations are not only reliable and compliant but also optimized, future-ready, and recognized as industry-leading by clients and peers.

Key Responsibilities

- Support the execution of Inframark’s digital operations roadmap by integrating data-driven decision-making, predictive analytics, and automation across water and wastewater facilities.

- Serve as the senior technical expert in wastewater treatment process optimization, regulatory compliance strategies, and capital planning implications.

- Translate operational needs into scalable, technology-enabled solutions that improve performance, reduce risk, and enhance client satisfaction.

- Oversee the development and continuous refinement of Process Control Management Plans (PCMPs), leveraging advanced statistical modeling and AI-assisted decision frameworks.

- Lead root cause analysis and performance improvement programs to ensure proactive problem-solving and rapid recovery from process upsets.

- Champion best-in-class operations through the creation and enforcement of enterprise standards, SOPs, and operator training programs.

- Expand the deployment of real-time dashboards, remote monitoring, and automated alerts to empower operators and leadership with actionable insights.

- Identify and cultivate partnerships with technology vendors, integrators, and engineering teams to pilot and scale emerging digital tools that support operational outcomes.

- Represent Inframark with clients, regulators, and industry organizations as a recognized leader in both process expertise and digital innovation.

- Build strong partnerships with Operations, Engineering, IT, and Business Development to align initiatives with corporate growth objectives.

- Provide thought leadership through industry presentations, publications, and strategic partnerships.

Qualifications

- Bachelor’s or Master’s degree in Engineering, Environmental Science, or related field

- 10+ years of experience in water/wastewater operations, engineering, or digital transformation

- Proven leadership in process optimization and regulatory compliance

- Strong understanding of data analytics, automation technologies, and digital tools

- Excellent communication and stakeholder engagement skills

Physical Demands:

Must be able to frequently lift 50–60 pounds, load/unload and move large equipment and tools, access confined spaces, and continuously walk, climb stairs, and use ladders.

Travel Requirements:

Frequent travel required (80%).

Other Duties

This job description is not intended to be all-inclusive. The employee will perform other reasonably related duties as assigned.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Operations and Maintenance - Inframark