Hitachi Energy

Digital Service Strategy & Portfolio Manager

London, ON

Full-time

About This Job

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The Digital Service Strategy & Portfolio Manager is responsible for defining and driving the overall strategic digital service vision, strategic roadmap, and business alignment for Digital Service Solutions within BU Service. Following the three-horizon approach, the Digital Service Strategy Manager leads a team to formulates strategies & initiatives, and bring to market of a portfolio of digital services to meet the company BU’s, and Customer’s long-term goals. Leveraging emerging technologies, the role is responsible for ensuring a sustainable competitive advantage through service innovation and digital transformation.

Working closely with BU Strategy & Innovation, Global Product Group (GPG) Managers, BU Technology, this role ensures that the Digital Service Solution team maximizes customer value, enhances operational efficiency, and drives business growth.

Key Responsibilities:

Strategic Responsibilities:

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Vision & Roadmap Development: Define and execute the global digital service strategy, ensuring alignment with business priorities and industry trends.

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Market & Competitive Analysis: Monitor market trends, customer demands, and competitor activities to shape digital service strategies.

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Innovation & Growth Initiatives: Identify and evaluate new digital service opportunities, ensuring business sustainability and differentiation.

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Business Model Definition: Develop scalable business models and monetization strategies for digital services, optimizing revenue streams.

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Customer-Centric Approach: Ensure that digital service strategies are driven by customer needs, user experience, and value creation.

Operational Responsibilities:

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Lead a team of strategy and product management professionals to deliver a coherent portfolio of digital service offerings, that position Hitachi Energy as the market leader in digital services in the energy sector.

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Cross-Functional Collaboration: Work with R&D, Product Managers, and Commercial Teams to translate strategic plans into executable roadmaps.

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Cross-Functional Alignment and Execution: Serve as the primary liaison between BU’s global product management functions, global Digital Product Care and Digital Operations and support, along with regional stakeholders, ensuring cohesive execution of product strategies

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Technology Alignment: Partner with technology teams to assess and integrate emerging IoT, AI (generative, agentic, physical), cloud, and and data analytics capabilities into service solutions.

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Service Process Optimization: Identify opportunities to enhance service processes and automation, ensuring digital efficiency and operational excellence.

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KPI Definition & Performance Tracking: Establish and track KPIs to measure the success of digital service strategies and initiatives.

Financial & Business Responsibilities:

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Investment Prioritization: Work with leadership to allocate budgets and prioritize high-impact digital initiatives.

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Cost-Benefit Analysis: Assess the financial feasibility of digital service projects, ensuring strong ROI and long-term profitability.

Collaboration & Governance:

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Stakeholder Engagement: Align digital service strategies with internal and external stakeholders, ensuring cross-functional support and execution.

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Governance & Compliance: Ensure that digital strategies comply with data security, privacy, and regulatory requirements.

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Lieu London, London, United Kingdom;

Cergy, Île-de-France, France;

Helsinki, Helsinki, Finland;

Lodi, Lodi, Italy;

Mannheim, Baden-Württemberg, Germany;

Raleigh, North Carolina, United States of America;

Stoney Creek, Ontario, Canada;

Vaesteras, Vastmanland County, Sweden Type d'emploi Full time De l'expérience Management Fonction du poste Sales, Marketing & Product Management Contrat Regular Date de publication 2025-04-28 Numéro de réference R0090752