ALTER TRADING

Customer Service / Scale Administrator

LocationBloomington, IL
Job TypeFull-time
Salary$37,440-$43,680

About This Job


About Us:

Alter Trading Corporation, a 125 year old, privately held company with 70+ scrap metal processing facilities throughout eight states in the Midwest and Southern region is searching for an energetic, detail-oriented Scale Operator for it operations to join its crew at our Bloomington, Illinois location. Alter is committed to our customers by being the best source of both ferrous and non-ferrous metal and by giving great customer service. Our corporate support center and marketing is located in St. Louis, MO, with Trading Offices located in St. Louis and in Hong Kong. Our website is www.Altertrading.com


Summary:

Visually verify inbound/outbound vehicles and material on scale deck, enter weight in computer
Process payment of customers, verify information is correct and material ticket for corresponding customer and price is correct.
Answer incoming calls, give directions, handle questions and or direct to appropriate person/area
Handles clerical functions including entering information, managing and developing reports and filing.


Requirements:

Previous Customer Service Experience with the ability to handle both customer and company employees with respect.
Previous Computer Knowledge
High School Diploma or equivalent required


Benefits & Perks:

Earn and use PTO in the first year
Work in an office environment with lots of windows
Medical, Dental & Vision Benefits with quick eligibility
401k with company match.

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