Customer Service Representative

Looking for a role where you can make a real impact?

Join our team as a Customer Service Representative and become the first point of contact for our customers- Helping solve problems, building strong relationships, and ensuring every interaction is seamless. Here, your work directly contributes to our success, and you'll be supported by a collaborative team that values your ideas and growth.

What You’ll Do

- Be the first point of contact for customer inquiries via phone and email.

- Enter and manage orders in ERP/CRM systems, coordinating with internal teams.

- Provide updates on orders, pricing, shipping, and lead times.

- Support sales with reports, price lists, and customer communications.

- Build strong customer relationships and help improve processes.

What You’ll Bring

- 2–3 years customer service experience (non–call center); degree preferred.

- Strong communication, organization, and multitasking skills.

- High attention to detail and problem-solving mindset.

- Proficiency in Microsoft Office (SharePoint a plus).

Why you’ll love working here

- A collaborative team that values trust, support, and open communication.

- Competitive pay, benefits, and long-term growth opportunities.

- Comprehensive health, dental, and vision coverage.

- 401(k) with company match.