We are looking for someone who truly enjoys helping people and making their day a little easier. In this role you will be the first point of contact for our customers, answering questions, resolving issues, and making sure they feel valued and supported every step of the way.
• Listen with patience and care to understand customer needs
• Provide clear and helpful answers to questions by phone, email, or chat
• Solve problems in a thoughtful way and follow through until the customer is satisfied
• Keep accurate records of customer interactions and feedback
• Work closely with your team to share ideas and improve the customer experience
• A natural ability to communicate with empathy and respect
• Strong problem-solving skills and attention to detail
• Comfort using computer systems and learning new tools
• Reliability and a positive attitude in a fast-paced environment
• Previous customer service experience is a plus, but we welcome those eager to learn
Here you will find more than a job. You will be part of a team that values kindness, teamwork, and growth. We celebrate small wins and big milestones together, and we support one another through challenges. Your voice matters here, and your work will directly shape how our customers feel about us.