Customer Experience Operations Intern

About Us

South Jersey Industries (SJI) is an energy holding company that delivers clean energy services to 700,000+ customers and businesses throughout 14 counties in New Jersey. As part of our core values, SJI is dedicated to being a community partner and developing innovative clean energy solutions to meet the needs of the future. To do this, we depend on our workforce of over 1,100+ talented, diverse employees who help us deliver safe, reliable, affordable clean energy for a better today and tomorrow.

At SJI, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

As a Customer Experience Operations Intern your day to day will include assisting the Customer Experience department by working on various projects and initiatives to help the organization continue to grow while gaining valuable hands-on experience.

As part of the comprehensive internship program, interns will participate in events which help them build a strong network within the SJI community and with fellow interns. Interns enjoy the flexibility of a hybrid work environment throughout this 11-week summer program. The Ignite Internship Program also offers participants mentorship, educational seminars, volunteer opportunities, and visibility within the organization.

Essential Functions:

- Provide support to the department that most closely matches your career interests and courses of study.

- Prepare and collaborate on a cross-functional project with the opportunity to present to the SJI Executive Leadership Team

- Regular meetings with assigned mentor and various organizational leaders to discuss goals and professional development

- You will gain knowledge of different project structures; requirements gathering, creating, and executing test scenarios.

- You will be working closely with results driven individuals who also have a strong background in IT and project methodologies.

- Learn to coordinate resources, manage timelines, and work to ensure project objectives are met.

Qualifications

Required Background:

- The ideal candidate would be a rising Junior, Senior or Master’s student but all students are welcome for consideration.

- Availability to work a hybrid schedule based out of our Atlantic City NJ, Monday through Friday during daytime business hours

Required Skills:

- Excellent computer skills

- Strong attention to detail

- Proficient skills with investigation and problem solving

- A professional demeanor, with a strong sense of commitment and the ability to evaluate complex information.

Explore the Possibilities

South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI “Total Rewards” Benefits Package include:

- Flexible vacation, Paid Time Off, and Sick Leave package

- Comprehensive Health, Dental, and Vision Insurance

- Short-term and Long-term Disability Insurance

- 401(k), with generous company match

- Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

Compensation Range:

$17 - 28

We are committed to pay transparency and ensuring equitability compensation for all employees. The pay range for this position reflects the base salary only and does not include benefits, bonuses, or other forms of compensation that might be part of the total compensation package. The specific salary offered will be based on a candidate’s qualifications, education, and experience.