Contract Administrator

ACRT Services, Inc.Full time Regular

Company Description

ACRT Services offers expert independent consulting solutions to utilities and associated organizations throughout the United States, including vegetation management consulting, arborist training, customized safety courses, technology solutions, utility metering services, and more. At ACRT Services, our organizational culture is built on four strategic pillars: our people and the amazing things they can accomplish, dedication and the success it brings over the long term, process and the benefits of a job done right, and education and the difference it can make in the lives of those we serve.

Role Description

The Contract Administrator will support the Accounting team by managing contract setup, maintenance, and compliance in Workday. This role is critical for ensuring accurate customer billing, timely application of contract changes, and streamlined processes across multiple operating companies.

Essential Duties & Responsibilities

- Maintain and update contract data in Workday to ensure billing accuracy.

- Review contract terms related to billing rates, renewals, and escalations.

- Track and report on contract expirations, renewals, and rate adjustments.

- Partner with AR and billing teams to ensure invoices align with contract requirements.

- Support audits and internal reviews by ensuring contracts are properly documented.

- Identify and implement improvements to contract and billing processes.

Requirements

Minimum Qualifications:

- Education: High School Diploma

- Experience: 3 or more years of administrative and/or accounting support experience

Preferred Qualifications:

- Education: Bachelor’s degree in Business Administration, Finance, Accounting, or related fields

- Experience: 5 or more years of administrative and/or accounting support experience

Desired Skills:

- Workday system experience

- Excellent attention to detail

- Microsoft Office Suite, especially Excel (Look-ups, Pivot Tables, etc.)

- Self-starter with excellent interpersonal skills, ability to multi-task and work independently as well as a team

- Excellent communication skills, comfortable interacting with management

- Demonstrated critical thinking skills and ability to exercise good judgement to make good business decisions

Office

This is a hybrid role based out of Stow, Ohio. Employees are expected to work in-office weekly or as needed. A dedicated home workspace and reliable internet (20 mbps minimum) are required. Standard office equipment will be provided for both office and home use.

Standard office equipment will be provided to work in the office and at home – a dedicated space at home to work is also required. Uninterrupted home-based internet is a must in your home to attend and host video calls, along with a minimum bandwidth speed of 20 mbps. If you do not have an in home office space or cannot meet the internet needs, an office space will be provided for you in the company’s Stow, Ohio office.

Additional:

Department & Division: Accounting

Exempt Status*: Non- Exempt

Reports to: Senior Manager of Accounting

Works with Inside Company:

- Internal Accounting & Finance Teams

- AR and billing team

- Field leadership & personnel

Works with Outside Company:

- Consultants and customers as necessary

Working Conditions:

- Blend of Office Environment and Remote Environment

Supervisor Responsibilities:

- None

Physical Requirements:

- Must be able to remain in a stationary position for long periods of time

- Repeat motions that may include the wrists, hands, and/or fingers

- Light work that includes moving objects up to 20 lbs.

- Communication with others to exchange information. Must be able to see, read, write, and speak

- Occasional standing, walking, reaching, stooping, kneeling, crouching

Travel Requirements:

- % of travel time: 1%

*This position is classified as non-exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as exempt.

The company reserves the right to make changes to the reporting structure for this position due to business needs.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)