Salt River Project

College Intern - TechStop

LocationTempe, AZ
Job TypeInternship

About This Job


Requisition ID: 18599

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.


Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.


Benefits

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

401(k) plan with employer matching
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year


Summary

The candidate will be part of the End User Support (EUS) team, whose mission is to improve stakeholder experiences by providing delivery channels for self-service and flexibility to support working anywhere, anytime, on any device.

This position is responsible for providing exceptional customer service support to SRP employees and fellow team members by ensuring efficient and effective work order management.

The student intern will work daily scheduled hours based on the department’s needs, with a minimum requirement of 15 hours and up to 29.5 hours per week maximum.


What You'll Do


Student Intern responsibilities include:

Provide on-site support in a walk-up support center for IT issues, requests, and devices (smart phones, tablets, laptops, and software), including general support, repairs, and refreshes.
Troubleshoot issues with applications, operating systems, services, hardware, network connectivity and other infrastructure.
Partner with other support teams and tiers by providing knowledge and technical assistance to fulfill requests and resolve issues.
Work within a defined set of processes and procedures, including Incident Management, Knowledge, and Request Tickets.
Create knowledge articles for Support and Business stakeholders.
Assist with other unlisted duties as needed.


What It Takes To Succeed

In order to be eligible for the Student Intern Program at SRP, the employee must be actively enrolled in a minimum of six (6) credit hours that are college level (100) or above over the course of a regular semester and must be working towards a degree or certificate from an accredited college or university.

For an accelerated program, the student must be enrolled in six credit hours in the equivalent of a traditional semester


Experience


Preferred Knowledge and Skills

Experience with the Windows & Macintosh Operating System and Microsoft Office productivity suite as well as AndroidIOS mobile devices.
A strong background in client support and demonstrated ability to work with clients of varied technical skill levels
Oral and written communication skills, including understanding of good documentation practices
Well organized with the ability to manage and prioritize multiple tasks simultaneously.


Education

College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.


Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.


Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.


Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.


Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

Similar Jobs

company-logo

College Intern - TechStop

Salt River Project
Job TypeInternship
 
Tempe, AZ
7 days ago
company-logo

Intern - Technician

ONEOK
Job TypeFull-time
 
Houston, TX
30 days ago
company-logo

Junior Technical Intern

Xcel Energy
Job TypePart-time, Full-time
Salary
$41600 - $43680
Golden, CO
19 days ago
company-logo

Engineering Technician Intern

J-W POWER COMPANY
Job TypePart-time
 
Longview, TX
19 days ago
company-logo

Engineering Technician Intern

J-W POWER COMPANY
Job TypePart-time
 
Longview, TX
19 days ago
company-logo

Technical Services Intern

Exo
Job TypeInternship
Salary
$41600 - $41600
The Woodlands, TX
23 days ago
company-logo

Engineering Intern

Padre Dam Municipal Water District
Job TypeInternship
 
Santee, CA
4 days ago
company-logo

Engineering Intern

Sunshine Water Services
Job TypeFull-time
 
Fairbanks, AK
6 days ago
company-logo

Engineering Intern

New Jersey Resources
Job TypeInternship
 
Wall, NJ
12 days ago
company-logo

Engineering Intern

New Jersey Resources
Job TypeInternship
 
Wall, NJ
12 days ago
company-logo

Engineering Intern

Nikkiso Cryogenic Industries
Job TypeInternship
Salary
$44000 - $44000
Santa Ana, CA
16 days ago
company-logo

Engineering Intern

RWE Clean Energy
Job TypeInternship
 
Chicago, IL
16 days ago
company-logo

Engineering Intern

SECO Energy (Sumter Electric Cooperative)
Job TypeInternship
 
Sumterville, FL
16 days ago
company-logo

Engineering Intern

RWE Clean Energy
Job TypeInternship
 
Austin, TX
16 days ago
company-logo

Associate Technologist Intern

Talen Energy
Job TypeFull-time
 
Allentown, PA
18 days ago
company-logo

ENGINEERING INTERN

Gibson Electric Membership Corporation
Job TypeInternship
 
Trenton, TN
18 days ago
company-logo

Engineering Intern

Sierra Sheet & Plate
Job TypeFull-time, Internship
Salary
$49920 - $54080
Covington, GA
23 days ago
company-logo

Engineering Intern

NOV
Job TypeFull-time
 
Houston, TX
24 days ago
company-logo

Intern, Engineering

Martin Marietta
Job TypeInternship
 
Raleigh, NC
24 days ago
company-logo

Engineering Intern

Carroll Electric Cooperative Corporation
Job TypePart-time
 
Bentonville, AR
24 days ago

Trending Jobs

company-logo

Nuclear Technical Intern - Mid Atlantic

Constellation
Job TypeInternship
 
Lusby, MD
25 days ago
company-logo

Apprentice Lineman

Brink Constructors, Inc.
Job TypeFull-time
 
Rapid City, SD
24 days ago
company-logo

Deckhand (Houston)

John W. Stone Oil Distributor, LLC
 
Houston, TX
25 days ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
3 months ago
company-logo

Director, Financial Planning & Analysis - Energy (Enterprise)

Pilot Thomas Logistics
Job TypeFull-time
 
Grapevine, TX
25 days ago
company-logo

Solar Electrician

MN8 Energy
Job TypeFull-time
 
California, United States
23 days ago
company-logo

Quality Engineer

Jedco Inc.
Job TypeFull-time
 
Grand Rapids, MI
19 days ago
company-logo

Sr. Polymer Scientist

ExxonMobil
Job TypeFull-time
 
Baytown, TX
23 days ago
company-logo

Gas Foreman

Peak Utility Services Group
Job TypeFull-time
 
Lawton, OK
24 days ago
company-logo

Apprentice Lineman I

San Patricio Electric Cooperative, Inc.
Job TypeFull-time
 
Sinton, TX
9 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
about 2 months ago
company-logo

Apprentice Line Worker I

Tampa Electric
Job TypeFull-time
 
Ruskin, FL
about 1 month ago
company-logo

Finishing Helper Entry Level- Dayshift

Bonnell Aluminum
Salary
$41600 - $41600
Carthage, TN
19 days ago
SD

Service Manager

Supertech Diesel Truck Specialists
Job TypeFull-time
 
Langley, BC
22 days ago
company-logo

Meter Technician

ONEOK
Job TypeFull-time
 
Odessa, TX
25 days ago
company-logo

Apprentice Power Lineman

Proline Power Corp.
Job TypeFull-time, Apprenticeship
 
Red Deer, AB
29 days ago
SD

Service Manager

Supertech Diesel Truck Specialists
Job TypeFull-time
 
Nanaimo, BC
22 days ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
16 days ago
company-logo

Senior Investigator

Dominion Energy
Job TypeFull-time
 
Norfolk, VA
25 days ago
company-logo

Assembler/Production

Uptalent
Job TypeContract
Salary
$37440 - $49920
Oklahoma City, OK
18 days ago