Emporium Cleaning

Collections Specialist

Garland, TX

Part-time

About This Job

Job Overview Must Be Willing to DRIVE ALL DFW Areas!! (Car is Required)

We are seeking a dedicated and detail-oriented Bilingual Collection Specialist to join our team. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. The ideal candidate will possess a strong understanding of financial concepts and focus on recovering outstanding payments , along with excellent communication skills to effectively handle phone and email interactions.

Responsibilities

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Contact clients via phone and email to collect outstanding payments on accounts.

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Maintain accurate records of all communications and transactions in the financial software.

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Review accounts for discrepancies and resolve issues related to debits and credits.

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Collaborate with accounts payable departments to ensure proper account management.

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Utilize effective phone and email etiquette to maintain professionalism during all client interactions.

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Provide support in telemarketing efforts as needed to promote services and facilitate collections.

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Follow up on payment arrangements and negotiate payment plans with clients when appropriate.

Experience

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Proven experience in collections or a related field is preferred.

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Familiarity with financial concepts.

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Excellent phone etiquette and communication skills are essential for success in this role.

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Ability to work independently while managing multiple accounts effectively.

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Computer Experience.

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MUST BE BILINGUAL.

Join our team as a Collection Specialist where your skills will contribute to the financial health of our Company while having positive client relationships!

Job Type: Part-time

Expected hours: No more than 25 per week

Benefits:

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Flexible schedule

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On-the-job training

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Opportunities for advancement

Ability to Commute:

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Garland, TX 75041 (Required)

Ability to Relocate:

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Garland, TX 75041: Relocate before starting work (Required)

Work Location: In person