About This Job
Job Description:
We're on the hunt for a top-tier Collections Specialist to join our restoration team, known as 24 Hour Flood Pros. If you're a high-energy, results-driven individual with a knack for getting homeowners and insurance companies to pay up, we want you on our team. This isn't just any collections job—it's a critical role that demands urgency, precision, and a winning attitude.
Responsibilities:•Pursue outstanding payments from homeowners and insurance
•Implement effective collection strategies to recover funds quickly.
•Communicate persistently and professionally with clients to ensure timely
•Monitor accounts and follow up regularly to track collection progress.
•Collaborate with the restoration team to resolve any billing issues or disputes.
•Maintain accurate records of all collection activities and interactions.
•Report on collection activities and results to management.
Qualifications:
•Proven experience in collections within the restoration industry.
•Strong understanding of billing processes related to homeowners and
•Excellent communication and negotiation skills—you're not afraid to pick up
•the phone and get results.
•Detail-oriented and highly organized—you keep track of everything.
•Ability to work under pressure and meet tight deadlines.
•Proficient in relevant software and tools used for collections and account management.
Job Type: Full-time