Collections and Billing Manager

Work time filled with learning and problem solving, intrigued?

You might be just who we're looking for.

Busting bugs has its benefits. Annual earning potential of $55,000+ within your 2nd year. But it’s more than that. It’s serving with a smile in your voice. It’s having your teammates’ backs. It’s going above and beyond and making a difference. We step in and step up when people have problems they can’t fix, and they need the pros. We crush their pest problems, lift their spirits and find solutions to their pest needs.

We are looking for a customer-oriented service representative who will act as a liaison, provide service information, manage collections, daily billing and invoicing, assist with manage daily incoming and outgoing calls, managing payment portals, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

We are looking for someone who is genuinely excited to help customers. The best candidate will be patient, empathetic, and passionately communicative with excellent problem-solving.

Back to you. Are you a hard worker? Can you follow direction, adapt to change, and solve problems? Are you organized, friendly, and motivated to succeed? That’s a great place to start.

As a Pest Control Customer Service Team Member, here’s what you can expect

What your days will look like

Some non-negotiables

There are some things you’ll just need to have or know to join Mack Pest Solutions as a Mack Pest Collections and Billing Manager.

Straight talk about the physical demands of our work

We’re not going to sugarcoat it. The essential functions of this job have some demands (of course, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Here’s what we mean:

· You will be responsible for upholding the duties that come with managing your desk and daily operating duties.

· You will be required to answer phone calls all throughout the work day.

· You will need to work with upset or displeased customers. Keep in mind that they are dealing with a pest issue that they deem unacceptable.

We at Mack Pest Solutions can't wait to meet you!

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

Work Location: In person