Description
Job Summary
Coach On-The-Job Training (OJT) position is to support and promote the effort to modernize operations and ensure continued focus on the transformation of training, technology and processes within an ongoing learning environment, the OJT Coach role will focus on coaching, mentoring and developing field employees and providing support and feedback to employees and leadership.
The OJT Coach will develop employees through hands-on training and knowledge transfer to ensure they are successful in their roles, are properly trained and are able to execute work efficiently, safely and in compliance with all federal, state, local and company requirements.
An OJT Coach will drive operational excellence through continuous improvement by building partnerships with Operations leadership/management teams and completing needs assessments to ensure assigned employees are properly applying knowledge and skills acquired thru successful training and development.
This role will support the west service territory.
RESPONSIBILITIES
Job responsibilities include but are not limited to:
OJT Coach 1:
•Participate in on the job coaching events that build student knowledge and skill with a primary focus on natural gas and distribution operation and maintenance activities.
•Integrate classroom training, hands on practice and simulation, with a focus on (OJT) events that maximize student learning
•Coach learning initiatives that provide practical in field experience for employees
•Support the development of employees towards masterly level of job positions by monitoring progressing through the training process.
•Assist support services to field operations, construction, corrosion, and support operations
•Assist the coordination, delivery, and facilitation of training programs as needed
•Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers
•Performs duties under close supervision
OJT Coach 2 (Includes OJT Coach 1 duties plus):
•Provide learning events through coaching that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.
•Integrate classroom training, hands on practice and simulation, with a focus on (OJT) events that maximize student learning
•Implement/coach learning initiatives that provide practical in field experience for employees
•Identify/react to learning opportunities, while developing employees towards masterly level of job positions
•May be required to document activities that may result in disciplinary measures with trainees
•Responsible for giving work direction to trainees
•Applies applicable collective bargaining unit agreement as it pertains to coaching
•Provide support services to field operations, construction, corrosion, and support operations
•Collaborate with operations management to identify training needs and deliver coaching to ensure compliance
•Identify needs and participate with Gas Standard reviews within operations
•Research current technology and related training/coaching techniques by reviewing periodicals, journals, attending seminars, etc.
•Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers
OJT Coach 3 (Includes OJT Coach 2 duties plus):
•Lead learning/coaching events that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.
•Directs coaching, hands on practice and simulation, with a focus on (OJT) events that maximize student learning
•Implement/coach learning initiatives that provide practical in field experience for employees
•Identify/react to learning opportunities, while developing employees towards masterly level of job positions
•May be required document activities that may lead to disciplinary measures with students
•Responsible for giving work direction to trainees through coaching
•Subject matter expert for curriculum development
•Applies applicable collective bargaining unit agreement as it pertains to coaching
•Provide support services to field operations, construction, corrosion, and support operations
•Collaborate with operations management to identify training needs and deliver programs to ensure compliance
•Identify needs and participate with Gas Standard reviews within operations
•Develop working relationships with front line leaders
•Research current technology and related training/coaching techniques by reviewing periodicals, journals, governmental regulations, attending seminars, etc.
•Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers
•Monitors energy industry trends, analyzes potential impacts, and recommends strategic approaches
Senior OJT Coach (includes OJT Coach 3 duties plus)
•Manage classroom training if needed, hands-on practice and simulation to maximize student learning
•Identify learning opportunities, while developing employees towards mastery level of job positions
•Conduct skill evaluations for OJT coach 1, 2 & 3 positions
•Mentor Coaches and assist them in their development
•Represent the OJT team, by delivering presentations at industry sponsored events
•Lead strategic discussion with key business partners regarding annual training/coaching work plan
•Subject matter expert to assist with curriculum development and gas standards reviews and updates
•Advises and counsels students on performance and behavior through effective coaching
•Lead investigations in new employee performance issues by providing accurate documentation and recommendations for disciplinary actions
•Applies applicable collective bargaining unit agreement as it pertains to training
•Develop working relationships with front line leaders
•Research and make recommendations on current technology and related training/coaching techniques, by reviewing periodicals, journals, governmental regulations, attending seminars, etc.
•Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of your co-workers
•Testifies in Arbitrations, depositions, and court cases as needed
QUALIFICATIONS
OJT Coach 1:
•1+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
•B.A. or B.S. and/or other technical related certifications preferred
•Experience delivering effective coaching techniques and assisting in ongoing training programs
•Familiarity with State/Federal gas pipeline regulations
•Excellent communications, presentation, interpersonal skills
•Estimated travel up to 20%
OJT Coach 2:
•3+ years of experience in natural gas and background in training/coaching within a related utility, skilled trades, emergency response community, or in training military personnel
•B.A. or B.S. and/or other technical related certifications preferred
•Knowledge of maintenance and operating procedures and processes used in the training process
•Understanding of State/Federal gas pipeline regulations
•Excellent communications, presentation, interpersonal skills
•Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
•Estimated travel up to 20%
OJT Coach 3:
•5+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
•B.A. or B.S. and/or other technical related certifications preferred
•Extensive experience in delivering effective training/coaching & evaluation programs
•Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned to be used within the OJT process
•Previous experience as a facilitator for various size groups
•Working knowledge of State/Federal gas pipeline regulations
•Excellent communications, presentation, interpersonal skills
•Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
•Estimated travel up to 20%
Senior OJT Coach:
•9+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
•B.A. or B.S. and/or other technical related certifications preferred
•Extensive experience in delivering effective training/coaching to multiple levels of the organization
•Expert understanding of adult learning methods
•Demonstrated mastery of competencies for the Senior OJT coach level position
•Excellent facilitation skills for various size groups
•Subject matter expert for technical expertise in related discipline
•Demonstrate the ability to develop and leverage relationships within and across work groups to achieve results
•Advanced understanding of State/Federal gas pipeline regulations
•Excellent communications, presentation, interpersonal skills
•Demonstrated proficiency of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
•Knowledge of Collective Bargaining Unit Agreement (where applicable)
•Estimated travel up to 20%
COMPETENCIES
OJT Coach 1, 2, and 3:
•Technical/Professional Knowledge and Skills
Senior OJT Coach:
•Leading Through Vision and Values
•High-Impact Communication
The successful candidate will be considered for one of the four levels listed below based off of experience.
SALARY INFORMATION
Salary Range:
•OJT Coach 1: $67,900 - $101,900 USD Annual
•OJT Coach 2: $79,800.00 - $119,600.00 USD Annual
•OJT Coach 3: $93,800.00 - $140,700.00 USD Annual
•Senior OJT Coach: $93,800.00 - $140,700.00 USD Annual
Preferred Additional Qualifications for Position
•Bachelor's Degree Bachelor’s degree and/or other technical related certifications
Physical Demands
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range*:
$79,800.00 - $119,600.00
The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.*
Posting Start Date:
2025-07-09
Posting End Date (if applicable):
2025-07-24
Please note that the job posting will close on the day before the posting end date.
Summary
The Coach On-The-Job Training (OJT) position is designed to support the modernization of operations by coaching, mentoring, and developing field employees through hands-on training and knowledge transfer. The role emphasizes integrating classroom instruction with practical field experience, focusing on natural gas and distribution operations to ensure employees are well-trained, compliant, and capable of performing safely and efficiently. OJT Coaches collaborate with operations leadership to assess training needs, deliver coaching aligned with regulatory and company standards, and promote a culture of continuous improvement and safety. Responsibilities include facilitating training programs, supporting various operational units, documenting trainee progress, and applying collective bargaining agreements. Candidates should have 4–6 years of experience in the natural gas industry or related fields, strong facilitation and communication skills, and a solid understanding of gas pipeline regulations and training technologies. A bachelor’s degree and technical certifications are preferred.
La Porte, IN
full_time
$67,900-$140,700
