Client Success Specialist

Client Success Specialist

Location: Calgary, AB (Hybrid)

Department: Account Management Reports to: VP of Sales

Are you a relationship-builder who loves helping clients get the most out of technology? Do you thrive on digging into data, solving problems, and making a real impact? If so, AFTI WatchDog wants you on our team!

At AFTI, we don’t just sell cutting-edge technology—we ensure it delivers long-term value. That’s where our Account Management Team comes in. We’re growing fast, and we’re looking for an Client Success Specialist

who’s passionate about helping clients succeed, preventing churn, and uncovering new opportunities for growth.

As a Client Success Specialist , you’ll be the trusted advisor for our clients after the sale is made. Your mission: Make sure their WatchDog systems stay healthy, their teams stay trained, and their field operations run smarter than ever. You’ll work with both Keep Accounts (focused on retention) and Expansion Accounts (focused on growth)—and every day, you’ll be driving real results.

Key Responsibilities:

Keep Accounts – Prevent Churn & Maximize Value

Expansion Accounts – Fuel Growth

What Success Looks Like:

Qualifications:

Why Join AFTI WatchDog?

At AFTI, we’re revolutionizing remote field operations. Our technology helps field teams save time, improve safety, and make smarter decisions—and as an Account Manager, you’ll be at the heart of that transformation.

We’re a team that celebrates wins, supports each other, and never settles for average. If you’re ready to join a mission-driven company with real impact in the field, this is your next career move.