Tampa Electric Company

Business Innovation Lead

Tampa, FL

About This Job

At Peoples Gas, we work to make lives better throughout Florida with safe, resilient, clean and affordable natural gas solutions. Our diverse and inclusive team serve more than 500,000 residential, commercial and industrial customers across 14 service areas.

We’re an innovative and collaborative company focused on building engaged and empowered team members who are valued and celebrated to drive our success.

You’ll find competitive pay, inclusive health and wellness programs, and wide-ranging training and professional development.

Whether it’s your first job or your next big move, Peoples Gas is a growing company with career opportunities that fit your future.

Start here.

Title: Business Innovation Lead Company: Peoples Gas System

State and City: Florida - Tampa

Shift: 4 days in office/1 day remote

WHO WE ARE

Peoples Gas System is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse – in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.

HOW WILL YOU HELP DRIVE THE FUTURE OF NATURAL GAS?

The Business Innovation Lead will support the development, planning, and delivery of Process and Continuous Process Improvement methodology within PGS to elevate and enhance operational efficiency and quality. Collaborate closely with various functional areas to drive process optimization and innovation across the organization. Under minimal supervision plays a key role in driving transformative initiatives and embedding a culture of continuous improvement and innovation.

WHAT YOU NEED TO SUCCEED

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Associate Degree in Business or equivalent from an accredited college/university

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Certification in Lean Six Sigma Green Belt Level or equivalen

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3 years transformational change experience, including 1 year of direct experience with supporting business processes, transformational change in challenging environments, and assessing productivity and process improvement or continuous improvement projects.

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Facilitating innovation and process improvement workshops while collaborating with cross-functional teams.

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Expertise in process improvement, design, cost control, productivity, and operational efficiency.

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Strong analytical, written, and oral communication skills; proficient in MS Office Suite (Excel, Word, PowerPoint, Outlook).

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Detail-oriented with excellent judgment and ability to manage multiple projects independently.

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Knowledge of Lean/Six Sigma and Business Innovation principles.

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Leadership and influencing skills to interact with various stakeholders effectively

PRIMARY DUTIES & RESPONSIBILITIES

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Lead the planning and application of traditional business analysis and process improvement methodologies such as Lean, Six Sigma, Design Thinking, Process Re-engineering, Customer Experience, and Process Excellence to optimize operational effectiveness and quality

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Lead the development, conceptualization, design, and implementation of new and ongoing process improvement initiatives for Peoples Gas System. Effectively conduct client interviews, process observations, and lead or support workshop facilitations. Develop high-level value analysis activities to provide solutions for complex initiatives, including the creation of KPIs and operational metrics to ensure project success criteria

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Utilize internal and external research, industry benchmarks/best practices to support the development of improvement initiatives and achieve operational excellence

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Serve as an organizational Subject Matter Expert on Process Improvement and Continuous Improvement methodologies to support ongoing efforts to embed innovation within PGS culture

WHAT WILL GIVE YOU A COMPETITIVE EDGE?

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Bachelor’s in business administration/management from an accredited college/university

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Intermediate knowledge Data Analytics, Virtual Collaborative technology platforms, Technical Skills (Smartsheet, SharePoint)

HOW YOU’LL CONTRIBUTE

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Builds Strong Collaborative Relationships

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Cultivates Innovation and Embraces Change

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Drives Operational Excellence for Customers

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Takes Ownership and Acts with Integrity

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Thinks Strategically and Exercises Sound Judgement

WHERE AND HOW YOU WILL WORK

Office environment

WHY YOU’LL LOVE WORKING WITH US

We proudly offer a competitive total rewards package and other perks to help keep you thriving:

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Performance Bonus: Earn an annual incentive bonus that recognizes your hard work.

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Comprehensive Health Coverage: Enjoy medical, prescription drug, dental, and vision insurance.

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Retirement Planning: Secure your future with a 401k Retirement Savings Plan and a comprehensive Pension plan.

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Ownership Opportunities: Participate in Emera’s Employee Common Share Purchase Plan and share in our success.

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Time to Recharge: Enjoy Paid Time Off (PTO), paid company holidays, comprehensive mental, financial and physical wellness resources, and paid Parental Leave

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Growth and Development: Take advantage of tuition reimbursement and other training and development opportunities to enhance your skills and career.

And much more!

Whether you’re launching your career or looking to advance it, Peoples Gas is the perfect place for you, offering exciting opportunities for a long-term career with a dynamic, growing company.

EMERGENCY INCIDENT REQUIREMENTS

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

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