Business Analyst (Business Process Support Specialist)

Position / Project Description

This Business Analyst role will act as a Business Process Support Specialist, supporting the Generation operational area to maximize value gained from the use of SAP.

Responsibilities (include but not limited to):

- SAP Solution Support:

- Communicate with business users on SAP solutions

- Troubleshoot and resolve application issues (including urgent/major)

- Develop reporting and lead other technical areas through implementation

- Setup and configure some solutions

- Manage identification through implementation of solutions and processes

- Maintain master data

- Create and maintain LSMW scripts

- Manage business authorizations for access

- Training Delivery:

- Create training materials

- Deliver formal training for PP and maintenance modules

- Provide informal/ad hoc training to business units (Operators, Planners, Foremen, Shift Supervisors)

- Project Delivery:

- Gather requirements and develop test cases

- Provide demos, coordinate data collection and analysis

- Identify and engage key resources

- Coordinate and assist in testing and defect identification

- Manage cutover activities and data migration

- Business Liaison:

- Process development

- Identify enhancement requests for SAP or other solutions

- Provide consulting to understand technology and process interdependencies

Resource Qualifications

Mandatory Education/Certifications:

- SAP PLM and MM certifications

Desired Education/Certifications:

- Post-secondary education in computer technology (BSc, MSc)

- Relevant SAP Functional and/or Academy Training/Certification

- Demonstrated record of continuous improvement

Mandatory Experience:

- Experience with Utility companies, including overhauls and permitting applications

Desired Experience:

- 3–5 years relevant SAP experience, including implementation, upgrade, support, and maintenance

- Technical aptitude with relevant business experience

- Familiarity with:

- SAP ERP

- SAP Solution Manager

- SAP Business Suite and NetWeaver components (ISU, CRM, Portal, PO, etc.)

- SAP HANA

- SAP Configuration Tools (IMG)

- Barcode Applications

- Partner products (Microfocus ALM, Cideon Product Suite, OpenText)

Job Type: Fixed term contract

Contract length: 24 months

Work Location: In person