Branch Unit Manager

The ideal candidate for the Branch Unit Manager role will bring a minimum of 5 years of proven skillset in sales leadership, operations management, and Non-Destructive Testing (NDT) proficiency to this opportunity. Priority will be given to verifiable Industrial knowledge of Non-Destructive Testing (NDT), Remote Visual Inspection (RVI), environmental tools, drones, or robotics across various industries.

Position Overview:

The Branch Unit Manager is responsible for overseeing all aspects of day-to-day branch operations. Key Responsibilities include ensuring efficient and effective service delivery, project management, team engagement, and outstanding customer satisfaction. Seasoned leadership experience will be crucial to developing business strategies, identifying and evaluating opportunities to scale the business while fostering a culture of excellence.

Responsibilities, not limited to:

- Oversee daily branch functions, including equipment rental, sales, repair, training, and calibration services.

- Manage inventory and ensure optimal equipment availability

- Ensure compliance with safety protocols, industry standards, and internal policies

- Demonstrate strong ethics and integrity aligned with MFE’s core values and culture. Drive growth by developing and executing strategic business plans

- Build and maintain relationships with key clients while identifying new market opportunities

- Partner with the sales team to meet and exceed regional sales goals

- Ensure clients receive top-tier service by resolving inquiries and issues efficiently

- Responsible for leveraging customer feedback to enhance positive experiences, service, and value

- Lead, mentor, and develop a high-performing team of technicians, sales reps, and support staff

- Conduct performance reviews and implement individual development plans

- Promote a collaborative and motivated team environment

- Create and manage the branch budget, ensuring profitability and financial health

- Analyze performance metrics and implement actions to improve efficiency and margin

- Oversee billing, invoicing, and collections to maintain cash flow accuracy

- Maintain exceptional quality standards in service delivery and equipment maintenance

- Implement quality control systems to ensure compliance with industry and customer expectations

Qualifications:

- Bachelor’s degree in Business Administration, Engineering, or a related field or equivalent experience

- Management experience with a minimum of 5 years driving sales and managing operations in a technical, NDT, or industrial environment

- Familiarity with NDT, RVI, drones, robotics, or related inspection tools is highly preferred

- Strong pro-active leadership, strategic thinking, and team management skills

- Solid knowledge of financial planning, P&L oversight, and project management

- Excellent communication, negotiation, and interpersonal abilities

- Comfortable analyzing data and making informed, professional decisions

- Proficiency with business management software and tools

Benefits:

Total Compensation includes a competitive salary (based on experience) and available Comprehensive benefits packages

Comprehensive benefits package includes:

- Base salary (commensurate with experience)

- Performance-based incentive eligibility

- Health, Dental, and Vision Insurance

- Voluntary supplemental coverages

- Paid Holidays, Paid Vacation, and Sick Leave

- 401(k) with company match eligibility

- Professional development and career advancement opportunities

- A dynamic, collaborative team environment

About MFE Inspection Solutions:

MFE Inspection Solutions is a leading provider of advanced inspection solutions, including equipment rental, sales, repair, training, and calibration. We specialize in Non-Destructive Testing (NDT), Remote Visual Inspection (RVI), and environmental tools, incorporating the latest technologies such as robotics and drones. Our mission is to deliver comprehensive inspection solutions that enhance safety, efficiency, and quality across various industries with a strong focus on innovation and customer service.

Learn more about us at www.mfe-is.com

MFE Inspection Solutions is committed to providing fair and equal employment opportunities for all applicants and employees, regardless of any non-merit factors