Branch Manager

Branch Manager Position

Job Description: Experienced Operations Leader and Working Manager to oversee all branch operations, including: field services, shop operations, and business development for established surface pressure control and wellhead company in the oil and gas industry.

Job Location: St. Clairsville, Ohio

Job Pay Scale: Salary $100,000 - $125,000/ year – Based on Experience

Responsibilities include, but are not limited to:

- Track and report monthly on key branch performance metrics, including revenue growth, gross margin, on-time delevery rate, safety incidents, and customer satisfaction scores>

- Foster a high-performance team culture by mentoring supervisors, identifying internal leadership potential, and ensuring continuous skill development across departments

- Act as liaison between branch staff and corporate functions such as finance, HR and supply chain. Actively participate in strategy sessions with executive leadership

- Ensure compliance with federal, state and local regulations related to environmental, health and safety standards, as well as Department of Transportation requirements for fleet operations

- Establish and maintain strong relationships with existing customers. Track service performance and ensure issues are resolved quickly to maximize retention

- Familiarity with ERP systems (such as Odoo, SAP, or similar), field ticketing platforms and CRM tools is strongly preferred

- Ensure business continuity plans are in place and reviewed regularly, including for equipment failures, weather events, or staff shortages

- Actively participate in local industry associations, events and customer meetings. Limited regional travel (10-15%) may be required

- Safety & Environmental Oversight - working in collaboration with Safety Director to ensure proper: Waste Disposal, PPE Use, Equipment & Fleet Maintenance & Inspection. Develop, support and encourage overall Safety Culture within GLW

- Branch Profitability - Supervision of ~20,000+ sq ft facility, 15+ fleet trucks, 30+ employees. Identify and achieve revenue forcast. Ability to identify revenue deviations before they happen

- Facilities Maintenance and Equipment Management

- Production & Service Scheduling and Fulfillment

- Work closely with Project Management and Service Management for quality and timely delivery and installation of goods and services

- Ensure on time deliveries

- Oversee ordering, storing, receiving and distribution processes of Products and supplies

- Freight Managment

- Business processes, proceedural training and supervision

- Shipping/Receiving, production, service, etc.

- Business Development - seek out and engage potential new customers. Respond to all inquiries for Sales & Service

- Human Resources - Employee Performance Evaluations, Employee Disciplinary Actions, Employee Onboarding and Terminations

Required Skills/Abilities

- Excellent leadership and management skills

- Excellent customer service and interpersonal skills

- Excellent verbal and written communication skills

- Excellent organizational skills and attention to detail

- Ability to prioritize tasks and delegating when appropriate

- Proficient in systems and computer applications

- Independent problem solver

Education and Experience

- Demonstrated academic success (Associates or Bachelors degree preferred)

- Experience as Branch or Operations Manager preferred

- Experience in Surface Pressure Control (Valves and Wellhead) preferred

- Experience in the Energy Industry or Sales and Service Operations preferred

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Cell phone reimbursement

- Dental insurance

- Flexible spending account

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Prescription drug insurance

- Relocation assistance

- Retirement plan

- Vision insurance

Schedule:

- 8 hour shift

- Day shift

- Monday to Friday

- On call

Supplemental Pay:

- Bonus opportunities

Experience:

- Oil and Gas: 1 year (Required)

Ability to Commute:

- Saint Clairsville, OH 43950 (Required)

Ability to Relocate:

- Saint Clairsville, OH 43950: Relocate before starting work (Required)

Willingness to travel:

- 25% (Required)

Work Location: In person