Branch Administrator

About Us: Q2 Artificial Lift Services (ALS) has 40+ repair and service facilities located across the Canada and the U.S. Our service locations are supported by a world-class manufacturing operation (API & ISO Certified), plus a highly skilled engineering and optimization group. Q2 ALS manufactures high quality individual pump parts in the Oil and Gas Industry. We offer a complete product line of barrels, plungers, fittings, accessories and heat treated tubing needed for downhole pump installations.

Basic Employee Responsibilities

Every employee is expected to conduct themselves in a professional manner

The Branch Administrator is responsible for overall front office activities, including the reception area, mail, purchasing requests, facilities, and developing and supervising programs for the maximum utilization of services and equipment and providing general administrative support for the branch location. The position will also handle entering pump sheet tickets, vendor purchase order receipts, transfer orders and third-party billing platform management for the branch location or multiple branch locations.

Position Specific Responsibilities

- Manage the reception area to ensure effective telephone and mail communication, both internally and externally, to maintain a professional image.

- Provide general administrative support for the entire branch location.

- Enter and process pump sheet tickets, transfers, repair tickets, processes orders, and create purchase orders for the branch or multiple branch locations.

- Enter and manage branch invoices into 3rd party billing platforms.

- Maintain a clean and safe working environment.

- Supervise the maintenance of office equipment, including copiers, fax machine, etc.

- Receive and communicate customer orders via phone, email, text or in person.

- Other duties assigned by branch manager as required.

Required Minimum Qualifications

- Employment verification

- High school diploma or equivalent

- Drug and alcohol test

- Criminal background check

- Valid driver's license in state of residence required.

- Must be age 21 or older to drive company vehicle

- Extensive computer skills; specifically, Microsoft Excel, Work, Outlook.

- Written and verbal skills

- Must be able to multi-task and simultaneously manage numerous objectives

- Ability to work in a high pace, evolving work environment

- Minimum 1 year administrative/customer service experience

Job Types: Full-time, Permanent

- 401K Match

- Health Insurance

- Dental Insurance

- Vision Insurance

- Life Insurance

- Paid time off

- Paid Sick Time

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Experience:

- Oil and gas: 1 year (preferred)

Work Location: In person

Note we do not accept calls/inquiries from agencies. While we thank all applicants, we will contact only those selected for an interview.