Billing/Collections

Job Summary

The Billing/Collections Associate prepares customer invoices for payment by gathering all documents and information required, entering data into QuickBooks and ensuring accuracy. They will then be responsible for maintaining contact with the customer and providing updates for payment to ensure payment in a timely manner.

Responsibilities

· Provide customer service, scan tickets, email invoices and/or mail correspondences

· Complete daily entry of manual tickets

· Carry out all billing and reporting activities according to deadlines

· Generate, prepare, edit and finalize customer invoices, change order requests, AIA billing, etc. in accordance with contract requirements

· Coordinate with project managers to ensure accuracy of billing

· Gather and submit all supporting documents

· Provide copies of invoices and tickets per customer request

· Respond and help resolve inquiries from customers in a timely manner

· Develop and maintain a positive working relationship with business partners

· Contact customers with an open balance to receive payment

· Provide any supporting documents needed to receive payment

· Generate a statement from QuickBooks of unpaid invoices

· Provide monthly collections reports

· Coordinate with Project Managers on any changes in billing with the customer

· Maintain constant contact with customers to ensure prompt payment

Qualifications

· Strong organizational skills

· Excellent verbal and written communication skills

· Ability to manage time effectively and meet deadlines

· Proficiency with QuickBooks Desktop, Procore, Textura

· Proficiency with MS Outlook, Excel and Word

· Flexible and open to changes in procedure workflow and daily assignments

· Maintaining a positive attitude

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

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Work Location: In person