AV/Cabling Technician

About Company:

Since 2002, Intech Southwest Services has been a leading full-service provider of “best in class” IT solutions for K-12 education, higher education, and corporate institutions. Headquartered in San Antonio, Texas, we specialize in turn-key solutions, covering networking, private cloud storage, client computing, and more. Our commitment to excellence has made us the trusted partner of key manufacturers like Hewlett-Packard, Dell, Microsoft, VMware, and ViewSonic.

At Intech Southwest, our mission is simple: to serve our customers to the best of our ability. We hold ourselves to high standards in everything we do—from consultative sales assistance to post-warranty support. Our flexible, customer-focused approach allows us to adapt to the unique needs of each client, ensuring that we consistently deliver value through our expanding product and service offerings.

As part of our growing team, you’ll join a culture that prioritizes customer service, innovation, and teamwork. We pride ourselves on providing exceptional service and building long-lasting relationships, all while fostering an inclusive and supportive work environment. If you’re passionate about IT solutions and delivering outstanding customer experiences, Intech Southwest is the place to be.

Benefits of Joining Intech Southwest Services

At Intech Southwest, we believe in supporting our team members both personally and professionally. As part of our commitment to employee well-being, we offer a competitive benefits package, including:

- 401(k) retirement plan

- Health insurance

- Dental insurance

- Vision insurance

- Paid Vacation Leave

- Paid Sick Leave

About the Role:

The AV/Cabling Technician plays a critical role in ensuring the seamless installation, maintenance, and troubleshooting of audiovisual and cabling systems within San Antonio and surrounding areas. This position is responsible for delivering high-quality technical support that enables effective communication and collaboration across various departments. The technician will work closely with project managers and other technical staff to design and implement cabling infrastructure that meets organizational standards and client requirements. Attention to detail and adherence to safety protocols are paramount to guarantee system reliability and longevity. Ultimately, this role contributes to the overall operational efficiency by maintaining robust AV and cabling systems that support daily business activities.

Minimum Qualifications:

- High school diploma or equivalent.

- Proven experience as an AV technician or cabling technician with hands-on knowledge of audiovisual systems and structured cabling.

- Familiarity with installation tools: punch-down, crimping, toners, testers, drills, etc.

- Familiarity with industry standards such as ANSI/TIA-568 and NEC regulations.

- Ability to read and interpret technical diagrams, blueprints, and schematics.

- Valid driver’s license and ability to travel to various job sites as needed.

Preferred Qualifications:

- 1+ years of experience in structured cabling and/or AV installation

- Certification in AV technology or cabling (e.g., CTS, BICSI Installer or Technician).

- Experience with network infrastructure and IP-based AV systems.

- Knowledge of safety standards and OSHA regulations related to cabling and electrical work.

- Strong troubleshooting skills with experience using diagnostic tools and software.

- Excellent communication skills and ability to work effectively both independently and as part of a team.

Responsibilities:

- Install, test, and maintain audiovisual equipment and structured cabling systems including fiber optics, coaxial, and Ethernet cables.

- Diagnose and resolve technical issues related to AV systems and cabling infrastructure promptly to minimize downtime.

- Pull cable through conduit, ceilings, walls, and raised floors while following safety codes and standards.

- Collaborate with project teams to plan and execute new installations or upgrades, ensuring compliance with industry standards and company policies.

- Perform routine inspections and preventive maintenance to ensure optimal performance and safety of all AV and cabling components.

- Document all work performed, including configurations, repairs, and inventory management, to maintain accurate records for future reference.

- Travel to customer sites as required (local and regional

Physical Requirements:

- Ability to lift up to 50 lbs. unassisted

- Ability to stand, kneel, bend and climb ladders for extended periods of time

Skills:

The AV/Cabling Technician utilizes technical skills daily to install and maintain complex audiovisual and cabling systems, ensuring all components function correctly and efficiently. Proficiency in reading technical diagrams and blueprints allows the technician to accurately interpret project requirements and execute installations accordingly. Troubleshooting skills are essential for diagnosing and resolving system issues quickly, minimizing operational disruptions. Communication skills facilitate effective collaboration with team members and clients, ensuring project goals are met and expectations are clear. Additionally, adherence to safety protocols and industry standards ensures all work is performed safely and to the highest quality.