Analyst General Business 4

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Pay Grade

14* Deadline to Apply: December 9, 2025, at 11:59 p.m. CST

- qualifications may warrant placement at a different job level

Position Summary

Conducts organizational studies and evaluations, designs systems and procedures, conducts work simplifications and measurement studies and prepares operations and procedures manuals to assist management in operating more efficiently and effectively. Develops and assists in tracking metrics for business processes. Collects, documents, and maintains business requirements for technology and business process driven projects or tasks. Supports established relationships with business counter-parts and becomes a credible partner, who seeks to understand business issues. Creates benchmarks and insights based on analytic techniques to address issues and improve financial and operational performance.

Tasks and Responsibilities

- Gathers and organizes information on problems or procedures.

- Analyzes data gathered and develops solutions or alternative methods of proceeding.

- Confers with personnel concerned to ensure successful functioning of newly implemented systems or procedures.

- Creates and reviews analytical/statistical reports and confers with management and users about format, distribution and purpose, and to identify problems and improvements.

- Conducts on-site observation and personnel interviews to determine work-flow processes and needs.

- Prepares manuals and trains workers in use of new forms, reports, procedures or equipment, according to organizational policy.

- Designs, evaluates, recommends and approves changes of forms and reports.

- Plans study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control or cost analysis.

- Plans and facilitates meetings and communications within assigned department.

- Communicates effectively in writing in response to periodic internal and/or external customer correspondence.

- Provides business costs and/or operations analysis.

- Develops methods for communicating key performance indicators to business unit area (internal and external customers) and contributes to scorecard efforts to provide appropriate detail on improvements.

- Performs other duties as assigned.

Minimum Skills

Minimum Knowledge and Abilities

This is highest level subject matter/technical expert and may include limited supervisory responsibilities

Exceptionally strong analytical and problem solving abilities

Extensive experience as in an analyst role

Extensive relative experience in finance or accounting

Ability to multi-task various critical work assignments in a fast paced environment in a professional manner

Initiative to work independently or as a member of a team, coordinating with others to achieve desired results

Well-developed written and verbal communication skills for interaction with all levels of personnel

Ability to meet goals and objectives with minimal direct supervision

Effective interpersonal and customer service skills

Position content is substantially complex with diverse issues and problems

Ability to make recommendations and independent decisions

High level of accuracy of work and attention to detail

Usually works with minimum supervision, conferring with superior on unusual matters

Ability to offer alternative solutions for decision making and recommends optimal choice(s) in support of organizational goals/objectives

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling

Possesses and applies comprehensive knowledge of a particular field of specialization to complete complex assignments and resolve diverse issues and problems

Preferred Qualifications

- Lean Six Sigma Green Belt Certification

- Process Management Certification

- Knowledge of SAP and/or Oracle

- Master’s Degree in Business Administration, Human Resources, Accounting, or Economics

Competencies

Communicates Effectively

Working with Ambiguity

Creating and Maintaining Networks

Driving for Results

Demonstrating Initiative

Minimum Education

Bachelor’s degree in Business Administration, Technology, Accounting, Finance or other quantitative field or equivalent work experience

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi- functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business related events in and outside of service area. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.