Account Manager

Position: Account Manager

Location: Shelby, NC

Schedule: Monday - Friday, 8:00AM - 5:00PM

Hourly Pay: $20.00 - $26.00/hr

Requirement: Bachelors Degree OR 5-7 year experience in related field

Position Summary

Duties and responsibilities for an Account Manager develops, maintains, and expands relationships with key accounts. This role represents the entire range of company products and services to targeted accounts while ensuring that assigned customer’ needs and expectations are met or exceeded. The position also collaborates with internal colleagues to ensure the timely and accurate delivery of products and services to assigned customers.

Essential Duties and Responsibilities

- Develops and maintains strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives

- Meets assigned targets for revenue growth, project completion and strategic objectives with assigned accounts

- Proactively assesses, clarifies, and validates customer needs on an ongoing basis

- Leads solution development efforts that best address customer needs and ensure prompt resolution, while coordinating the involvement of internal company resources

- Provides progress reports to clients and upper management

- Participate in training opportunities provided by the organization

- Stays up to date on new technologies, market events/conditions affecting the industry and ultimately grow company’s presence and increase revenue

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances.

Requirements

- Bachelor’s degree in related field or equivalent in work experience of 7 years

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Work Location: In person