Account Manager

Job Details

Description

- Present and sell company product and services to current and potential clients.

- Establish unique selling points as points of differentiation and promote to customers.

- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.

- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.

- Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.

- Follow up on new leads and referrals resulting from field activity.

- Identify sales prospects and contact these and other accounts as assigned.

- Prepare presentations, proposals and sales contracts.

- Develop and maintain sales materials and current product knowledge.

- Establish, maintain and expand productive professional relationships with key personnel in assigned customer accounts and potential client relationships.

- Forecast and track assigned customer account metrics

- Meet assigned targets for profitable sales volume and strategic objectives in assigned customer accounts.

- Demonstrate good interpersonal skills and ability to create new and/or improved customer relationships.

- Prepare paperwork to activate and maintain contract services

- Participate in marketing events such as seminars, trade shows, and telemarketing events.

- Follow-up for invoice signing and collection of payment.

- Coordinate shipping schedules and delivery of merchandise and services.

- Serve as mentor to less experienced sales personnel.

- Coordinate company staff to accomplish the work required to close sales.

- Assists in the implementation of company marketing plans as needed.

- Handle customer complaints.

- Identify and resolve client concerns.

- Manage the Account in all the aspects (Sales, Application, Operation, Support, Billing, Collections)

- Know and enforce safety and security procedures and proper use of equipment and material. Actively promote safety process and report any safety issues to proper channels for action.

Qualifications/Education Requirements

- Proficient computer skills with knowledge of MS Office and/or company specific databases.

- Understand the fundamental concepts of Levare product or products

- Must be a trained sales professional with good listening & presentation skills

- Must have experience with a CRM system

- Must be well connected and have established customer relationships in the local market

- Negotiation skills and have a good work history a must

- Good oral and written communication and analytical skills.

- Must be able to work well with stringent deadlines and possess good organizational skills.

- High School diploma or equivalent required.

- Bachelor’s degree in Business, Marketing or a related field preferred.

- 3+ years of sales, customer service experience and/or field service required.

Working Conditions & Physical Requirements

- Normal office environment and occasional exposure to field environment during the course of normal job duties

- Continuously required to move about the facility

- Customer’s Fields and Locations visits

- Occasional travel and On call required

- Wear appropriate personal protective equipment, including eye and hearing protection, hard hat and safety shoes while in shop environment or on job site.