1st Shift Dispatcher
South Bend, IN
Full-timeAbout This Job
Division: OmniSource Overview:
Responsible for dispatching company and third-party trucking as well as fielding calls from customers.
Responsibilities:
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Manage dispatch schedule for assigned drivers and outside carriers.
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Receive and process incoming calls from customers.
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Communicate with internal and external customers to resolve issues and provide excellent customer service.
•
Indirect driver supervision.
•
Track driver attendance.
•
Interpret work rules for disciplinary issues for the transportation supervisor.
•
Set up DOT physicals and other necessary driver appointments.
•
Utilize the company system for support functions of position.
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Create sales releases, load planning sheets, driver communication, and equipment reports.
•
Meet all scheduled deadlines to ensure timely completion of paperwork.
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All other duties as assigned.
Qualifications:
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Experience in transportation or logistics.
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Knowledge of traffic regulations concerning DOT.
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Ability to work in a fast-paced, ever changing work environment.
•
Working knowledge of Microsoft Word, Excel, and Outlook.
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Excellent written and communication skills/customer service skills.
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Strong attention to detail and organization skills.
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Ability to effectively manage multiple projects to completion, according to schedule.
•
Above average computer skills.
Benefits
•
Paid weekly bonus
•
Paid vacation time
•
Company paid and supplemental life insurance
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Comprehensive medical, dental, vision, and prescription drug insurance
•
Health Savings Account with company contribution
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401(k) with company match
•
Profit Sharing
•
Annual stock awards
•
Stock purchase plan with company match
•
Employee tuition reimbursement
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Dependent scholarships
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10 paid holidays
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Comprehensive employee discount database
•
Supplied uniforms
Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.
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