WQD Quality Manager-(0932)-SFPUC (152630)

About: Department: Public Utilities Commission

Job Class: 0932-Manager IV | City and County of San Francisco

Starting salary range: $164,034-$209,300 (Range A)

Role type: Permanent Civil Service

Hours: Full-time

Exam type: Position Based Test

Rule: Rule of the List

List type: Combined Promotive and Entrance

About: This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Application Opening: 6/17/2025

Application Deadline: 7/28/2025

Amended on 7/7/2025: The filing deadline has been further extended to July 28, 2025 in order to broaden the candidate pool . Applicants who have already applied to this recruitment do not need to re-apply.

WHO ARE WE?

San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission:

To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision:

We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/ .

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

Role Description

The 0932 Water Quality Division (WQD) Quality Manager oversees a team of professionals and administrates the Water Quality Division Safety Program and the Laboratory’s ISO (International Organization for Standardization) 17025 based TNI (the NELAC Institute) compliant Quality System (QS), also known as Quality Management System. Our five State Water Resource Control Board’s Environmental Laboratory Accreditation Program (ELAP) accredited laboratories span a wide geographic area across northern California, with multiple functional groups, and almost 400 combined Fields of Accreditation (FOA). This role requires competencies in making critical quality assurance and health & safety decisions, interpreting environmental laboratory and Cal/OSHA regulations, understanding technical and scientific analytical methods, implementing and administering policies and procedures, implementing strategic plans, developing and refining the QS to align with regulations, and advising management and staff to ensure consistent and documented data quality and work practices. This role coordinates activities across functional groups within all nine (9) WQD facilities and outside SFPUC Divisions and Bureaus, including City-wide departments.

Primary Work Location: 1657 Rollins Road, Burlingame, CA 94010, with requirement to travel to all Water Quality Division locations as needed.

The essential functions of this position include, but are not limited to:

Working Relationships

Will work with other chemists, biologists, water quality technicians, office staff. Will have regular contact with water quality clients and vendors.

How To Qualify

Five (5) years of experience in the analysis of chemical, biological, or microbiological samples in a certified water quality and/or environmental laboratory, and three (3) years of experience supervising professionals engaged in laboratory quality assurance program

AND Education: Possession of a baccalaureate degree from an accredited college/university with a major in chemistry, biochemistry, biology, microbiology or closely related laboratory/natural/physical science AND

CA Driver’s license

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Supplemental Questionnaire Examination (Weight: 100%):

Candidates will be invited via a separate link to complete the Supplemental Questionnaire Examination. The purpose of the Supplemental Questionnaire Examination is to evaluate the experience, knowledge, skills and abilities that candidates possess in job-related areas, which have been identified as critical for this position and include, but are not limited to:

What else should I know? Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf

Terms Of Announcement And Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.