Work Process Specialist

About Us

Welcome to United Utility, a dynamic player in the electric utility industry, headquartered in the vibrant city of New Orleans, LA. As a trailblazer, we provide comprehensive and innovative offerings that bolster power infrastructure investments across the U.S. We proudly serve as the parent company to industry-leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects. At United Utility, we craft power delivery solutions – built safe, engineered smart, and driven by what customers demand – fueling communities with reliable energy.

As a Business Support Specialist at United Utility, you will play a pivotal role in supporting the day-to-day operations of the business unit. Your meticulous attention to detail and expertise in project documentation will directly contribute to the financial health of our organization, allowing us to continue providing exceptional service to our customers and driving our mission forward.

- Manage day-to-day administrative tasks including document preparation, scheduling, meeting coordination, and office support.

- Assist in the preparation and submission of project documentation including timesheets, daily reports, purchase orders, and change orders.

- Maintain organized electronic and physical filing systems for job sites and project records.

- Support project managers with tracking project deliverables, deadlines, and resource allocation.

- Assist with payroll processing and printing checks as needed.

- Ensure accurate documentation of subcontractor agreements, insurance certificates, and safety records.

- Coordinate logistics for crew mobilizations, equipment delivery, and subcontractor onboarding

Key Qualifications

- Bachelor’s degree in accounting, Finance, Business Administration, or a related field (Preferred not required)

- Minimum of 3 years' experience as a Business Support Specialist in power utilities, construction, or related field

- Proficiency Microsoft Office Suite, particularly Excel.

- Strong analytical skills with the ability to interpret data and identify trends.

- Excellent communication and interpersonal skills, with a customer-centric approach.

- Detail-oriented mindset with a focus on accuracy and efficiency.

- In-office position Monday – Friday.

Key Nice-To-Haves

- Sage 300 experience

- HR/ Payroll experience with the IBEW Union

- Contract Administration experience a plus!

Key Info

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand, walk, and reach with arms.

Join us at United Utility and become a valued member of our diverse and dynamic team, where your contributions will make a meaningful impact on the future of the electric utility industry. We welcome candidates from all backgrounds to apply and invite you to be part of our journey towards a brighter, more sustainable future