Process Specialist I

Process Specialist I

Company Overview

At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to – making net zero a reality.

Role Overview

The Process Specialist will support field personnel with non-technical and technical documentation related to Service Execution. Responsibilities include managing, coordinating, and adapting processes and procedures from draft to publication within the Quality Management and Document Management Systems.

World Class EH&S performance is critical to Mitsubishi Power Americas; safety is our number one core value. Safety is everyone’s responsibility – every day, everywhere. We strive for continuous improvement and are committed to providing a safe work environment through training, education, protective equipment, and adherence to rules and regulations. Working safely is a condition of employment.

Key Responsibilities

- Create and maintain non-technical and technical documentation

- Partner with key stakeholders to produce world-class documentation

- Draft, edit, proofread, and publish instructional content

- Interpret processes and narratives to determine clear task instructions

- Conduct technical reviews of documentation to ensure accuracy

- Maintain departmental document control systems and archival standards

- Coordinate cross-department activities where Service Execution is a stakeholder

- Support compliance with export control, ISO standards, and audits

- Provide reports, procedures, and related forms to management as needed

- Travel to sites to assess process effectiveness as required (less than 10%)

Other Duties

- Comply with safety policies and report unsafe activities

- Contribute to team efforts and departmental goals

- Communicate effectively at all levels of the organization

- Maintain confidentiality and professionalism at all times

Requirements

- Bachelor’s degree in instructional or educational technology, or Technical Writing Certificate

- 2+ years technical/operational writing experience

- Field experience on Mitsubishi Power machines preferred

- Strong writing, editing, and proofreading skills

- Proficiency with authoring and content management tools

- Proficiency in Microsoft Office (Word, Excel, Visio, PowerPoint, OneNote, Outlook) and document management software

- Strong analytical, problem-solving, and communication skills

Physical Demands & Work Environment

- Regularly required to stand, walk, bend, talk, and hear

- Must frequently lift/move up to 25 pounds and occasionally up to 50 pounds

- May be exposed to loud environments or chemicals

- Must adhere to safety procedures, including use of PPE (hardhat, safety glasses, hearing and fall protection)

Why Should You Apply?

- Excellent Benefits (Medical, Dental, Vision & 401K Matching)

- Professional development and advancement opportunities

- Tuition reimbursement and on-the-job training

- Paid vacation, sick time, and holidays

- Great working environment and culture

- Employee Appreciation Programs and Events

EEO Statement

Mitsubishi Power Americas, Inc. is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. All qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis are strongly encouraged to apply.