Water Supply Production Operator

About The Role

Water Supply Production Operator

Full time – 37 hours per week

Full Time Permanent

Salary – £26,450 - £33,063 per annum

Location – Wear Valley, Stanhope

About The Role

We have a great opportunity to join our Water Supply team as an Operator within our Rural South team and help us deliver high-quality drinking water to our customers.

The successful candidate will be based in Wear Valley and may also support activities across the Rural North and Water Supply South operating group if needed. This role includes full training to help the candidate master various technical aspects, so we're looking for someone with transferable skills who can grow into this position. We value professional development and offer ample training and growth opportunities within our organisation.

Key responsibilities include performing operational duties on the 17 Rural South reservoirs and the Kielder Transfer system from Riding Mill PS to the Tees area, conducting routine reservoir surveillance and monitoring, and recording levels and data to aid decision-making. You will collaborate with the Reservoir Safety Team for scheduled inspections, including medium risk confined space entry and manual operation of safety-critical valves. This also involves controlled discharges of raw water to the environment, which are monitored and regulated, with training in the use of monitoring equipment provided.

Another primary objective of the role is to optimise raw water supplies to ensure a reliable supply to our WTW, involving level and demand monitoring, close liaison with WTW teams, and reactive valve operations. Additional duties include routine maintenance tasks, groundwork, minor mechanical maintenance, and lubrication. You'll also be required to drive and operate mechanical equipment such as mini diggers, off-road vehicles, quad bikes, chainsaws, etc., with full training provided.

The work is primarily outdoors, so the successful candidate must be willing to work in all weather conditions, as the reservoirs are in exposed locations. You may also support process unit cleaning, site general maintenance, and cleaning tasks, including cleaning tanks to remove waste material.

About You

Communication is essential in this role therefore we seek someone who is an excellent communicator, both verbally and written. You will be a good problem-solver allowing you to respond quickly to issues, understand the problem, and identify the best solution.

We are looking for a team player who is adaptable to meet a varied workload and someone who is also comfortable working alone and outdoors with minimal supervision.

We’re committed to ensuring “Everyone Home Safe Everyday” therefore awareness of health and safety is essential.

You may have experience operating production processes including various mechanical and electrical equipment. This may include experience of using instrumentation to validate and calibrate a process which, is desirable but not essential.

If you are practical, pragmatic and enjoy hands-on problem solving then this could be a great role for you. Please note a full vails manual driving licence is essential.

About Us

Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

Please note this role may require a DBS to be completed prior to employment

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG At a Glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our Benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.

Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.

Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked

About Us

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.