Water Mitigation Project Manager

A successful Mitigation Manager leads by example in performing quality mitigation and remediation work, while motivating his/her crews to do the same.

You are key to the training and motivation of all operational personnel. Take care of your employees and they will take care of our customers.

Build relationships with legacy client base (adjusters and others) and promote a culture of sales where every employee considers themselves a salesperson simply by performing EXCEPTIONAL work.

Show your ability to make wise decisions in the company's best interests and enjoy autonomy in how you lead.

A strong work ethic and people skills will ensure success and satisfaction in your career in this “recession-proof” disaster restoration industry.

Knowledge of disaster restoration, water and mold remediation.

Work with the scheduler to make job assignments.

Perform estimates, or scrub the estimates created by others on the team.

Meet with customers, educate, answer questions, and resolve concerns.

Provide training for those you manage and ensure excellent execution of standard operating procedures (SOP’s).

Perform mitigation and dry track equipment checks occasionally as needed.

Interfaces with adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss.

Resolves issues with customers, communicates customer issues, and daily job activities with key company staff.

Ensure safety standards are being followed during all active jobs.

Valid Driver’s license and satisfactory driving record.

Strong verbal and written communication skills.

Strong problem-solving and customer service skills.

Must be able to prioritize activities and meet deadlines.

Experience with entering data using a tablet or mobile phone.

Valid driver's license and satisfactory driving record.

Good verbal and written communication skills.

Role models customer service expectations with homeowners, adjusters, vendors etc.

Knowledge of disaster restoration or construction industry.

Proficient with using CoreLogic DASH software

Experience with using Xactimate, MICA, and Accuserve

Must be able to prioritize activities and meet deadlines.

Experience in training and managing others.

Strong problem-solving skills.

Communicates customer issues, and job activities with key company staff.

Drug/Alcohol/Tobacco free required.