Job Summary
We are seeking a dynamic and enthusiastic Manager to lead The Fizziest Float Factory in Hartford SCOOP DE VILLE. This role is perfect for a motivated individual who thrives in a creative, fast-paced environment and is passionate about delivering exceptional customer experiences. The Manager will oversee daily operations, manage staff, and ensure the continued success of our ice cream shop.
- Lead and supervise the daily operations of the shop, ensuring smooth workflow and high-quality production standards
- Manage staff schedules, provide training, and foster a positive team environment
- Oversee inventory management, ordering supplies, and maintaining equipment functionality
- Develop and implement operational policies to improve efficiency and customer satisfaction
- Coordinate with marketing to promote Scoop De Ville's offerings and special events
- Ensure compliance with health and safety regulations at all times
- Handle customer inquiries, feedback, and resolve any issues promptly
- Monitor financial performance and assist with budgeting efforts
- Proven leadership experience in a retail, hospitality, or manufacturing environment preferred
- Excellent communication and interpersonal skills to motivate team members and engage customers
- Strong organizational skills with the ability to multitask effectively in a busy setting
- Creative problem-solving abilities and adaptability to changing priorities
- Knowledge of inventory management systems and basic financial principles is a plus
- Passion for innovation, beverages, or experiential entertainment is desirable
- Ability to work flexible hours including weekends or evenings as needed
This position offers an exciting opportunity to be part of Hartford’s most vibrant ice cream shop. We seek a dedicated leader ready to inspire their team and elevate the customer experience through creativity and operational excellence.
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Vision insurance