Underground Operations Supervisor

Description

At Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people — a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact.

We are seeking a highly motivated UG Operations Supervisor to oversee and support our in-house underground drilling crews. This role plays a critical part in ensuring quality, safety, and efficiency across all UG operations in the region. In addition to daily field inspections, the role involves hands-on training, coaching, and supporting new crew members to meet our performance and safety standards.

The position requires extensive travel—at least 80% of the time—within the region where the individual is assigned. A company vehicle and travel expenses will be provided.

Key Responsibilities

- Daily Oversight: Supervise and inspect underground drilling operations to ensure compliance with safety protocols, quality standards, and project specifications;

- Training & Onboarding: Lead on-site training sessions for new and existing IH crews, focusing on best practices, proper equipment use, and safety procedures;

- Safety Compliance: Enforce company safety standards and conduct routine jobsite audits and toolbox talks;

- Quality Control: Review bore logs, restoration practices, potholing, and fiber/copper path integrity to ensure all work meets client and internal expectations;

- Problem-Solving: Act as first point of contact for field-level issues or delays, helping coordinate with operations and project management teams;

- Documentation: Maintain accurate records of inspections, crew performance, and any field training activities. Provide reports to regional and department leads;

- Communication: Collaborate with Regional Directors, Foremen, and Project Managers to align on goals, expectations, and crew performance.

Skills, Knowledge and Expertise

- 5+ years of hands-on experience in underground drilling operations;

- Strong understanding of HDD, potholing, utility locates, and safety protocols;

- Prior experience training or mentoring UG crews preferred;

- Ability to read construction prints and jobsite plans;

- Excellent communication and leadership skills;

- Willingness to travel regularly across multiple states;

- Certifications in OSHA 10/30, competent person training, or NCCER are a plus;

- Valid driver’s license (CDL a plus).

Benefits

- Health Insurance plans (health, dental, vision);

- Whole Life Insurance;

- 401k Plan;

- PTO/Paid Holidays;

- A supportive, safety-first company culture;

- Career Advancement Opportunities;

- The chance to make a real impact within a rapidly growing construction organization.

About Utilities One

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.