Transmission Control Center Supervisor

JOB SUMMARY:

The Transmission Control Center (TCC) supervisor will lead a team of Area Desk Operators (ADOs) in providing Safe and Reliable operation of the Georgia Integrated Transmission System (ITS) in real-time in accordance with the NERC Reliability Standards and other established guidelines and procedures. The Area Desk team provides 24x7 operations 365 days per year.

JOB REQUIREMENTS:

The TCC supervisor will ensure continuous improvement in operating tools, guidelines and procedures, lead in meeting NERC requirements and audits, recruit and develop new operators, lead during major storms and other emergencies, plan for major national events, and engage with a wide range of internal and external stakeholders to support the success of their projects and events. The TCC supervisor will recruit, develop, and lead NERC certified Power System Coordinators and work closely with peer teams to ensure consistency in providing safe, reliable, and efficient TCC operations. The TCC supervisor will gain extensive knowledge of the power system and leadership in a 24/7 critical reliability function. The TCC Supervisor will lead the ADO team in a safety excellence environment with a focus on learning as well as implementation of the STEP observation tools. The TCC Supervisor will have accountability to ensure a culture within the team that is inclusive, builds trust and is continuously improving. The TCC Supervisor will provide performance management as well as leadership and guidance in dealing with customer issues (internal and external). This position will partner closely with the other departments to deliver best in class, customer value, reliability and cost.

EXPERIENCE/EDUCATION REQUIREMENTS:

- At least 8 years of combined experience in power system control center operations and/or transmission construction, maintenance, planning, or design. (Required)

- Supervisory and leadership experience (preferred)

- Bachelor of Science in Engineering (preferred)

- NERC certification (preferred)

- Power system operating experience in Transmission, Distribution, or Generation (preferred)

KNOWLEDGE SKILLS AND ABILITIES

- Demonstrated leadership skills

- Knowledge of company safety procedures and the safe operation of the system.

- Demonstrate knowledge of the performance management process.

- Ability to facilitate, support and contribute to the professional growth of others.

- Willingness to take ownership of issues.

- Role model Our Values and promote an inclusive work environment. Creates an inclusive environment where all team members grow and prosper.

- Knowledge of control center real-time operations, Georgia ITS operating practices, storm and system restoration practices, NERC and FERC requirements applicable to operations, Transmission construction and maintenance practices related to Operations, and customer service related to Operations.

- Effectively and tactfully handle difficult or sensitive situations.

- Develops people through clear, challenging goals and assignments providing frequent, actionable feedback.

- Skilled in working across organizations with diverse stakeholders to deliver process improvements and efficiencies.

- Vision to anticipate and exercise opportunities in serving customers, new technologies, new techniques, and other emerging trends. An excellent collaborator and consensus builder. Ability to communicate complex information and guidance simply and concisely.

OTHER REQUIREMENTS:

- Meet all physical and cyber security requirements including participation in the Insider Threat Program.

- Serve in an on-call rotation to support 24x7 operations.

JOB RESPONSIBILITIES:

- Ensure Safe and Reliable operation of the GA ITS in real-time and in the operations planning horizon.

- Support our Transmission Operators in the timely restoration of the system for routine and major events.

- Ensure the Resiliency of the grid and prepare our team for a wide range of natural and manmade threats.

- Lead activities to provide safe, reliable, efficient clearances for maintenance and construction projects.

- Partner with stakeholders to address operating concerns and support the success of their projects and events.

- Lead our team in maintaining high situational awareness including load/generation trends, planned/unplanned outages, weather, and external factors affecting power flows and customer loads.

- Engage stakeholders effectively both in daily grid events and enhancing long-term operating practices.

- Support the floor in the areas of daily technical assistance, data integrity, operator tools and procedures, process improvements, communication aids, drills, major events, reliability reporting, and compliance.

- Lead in our “Practice like we play” approach to continual training and drills to enhance operational readiness.

- Lead in our Safety Excellence culture and engage in frequent coaching to reinforce safe behaviors and safety accountability.

- Lead in our Culture of Compliance and ensure compliance with NERC, FERC, and other requirements.

- Communicate a clear vision and supporting goals for both the cultural and technical success our team.

- Engage daily in coaching and mentoring to ensure all team members are successful in their assignments and growing in their technical and leadership competencies.

- Champion our DE+I initiatives to foster a healthy, inclusive culture and ensure equity in our processes.

- Establish trusting relationships where each employee feels comfortable sharing their ideas and concerns.

- Lead in our Learning Culture to promote life-long growth and continuous improvement.

- Develop and mentor PSC candidates to shift readiness. Continuously grow our bench strength in all roles.

- Identify and address technical and leadership training needs for our team. Manage NERC training.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 15280

Job Category: Engineering

Job Schedule: Full time

Company: Georgia Power