Testing Center Administrator (For Computerized Licensure Exams)

Full Job Description

About us: The Providence, RI Training and Testing Center is a part of HHD Aviation LLC. Established 15 years ago, the parent company operates the largest computerized licensure testing facilities in the mid-west. We currently have operations in several states (FL, DC, GA, IN, MA, MD, ND, OH, RI, TX, and WI) with our network growing rapidly both domestically and internationally. If you're looking for a place to start at a different type of job or experience a change of pace, check us out.

What we do: Our company provides safe, secure, comfortable, and easily accessed, ADA compliant, training and testing facilities for computer-based or pen and paper exams. We provide licensure testing for many fields, including pilots, nurse practitioners, realtors, insurance agents. Over 4,000 different types of exams. Life enhancing exams include GEDs, GRE, TOEFL and more. We are a fully authorized provider of proctoring services for the following testing companies:

www.psiexams.com

www.kryterion.com

www.meazurelearning.com

www.ets.org

We also provide fingerprinting and I-9 employment verification services through the following companies:

www.fieldprint.com

Job overview: Full and part time positions are available. All part-time employees start at $15.00 an hour. Full-time applicants may start in a part-time role during training and progress to full-time as soon they are fully credentialed. The transition to full-time starts at $16.50 an hour. This is based on the employees aptitude for the role and speed of progression. Hourly rates above these benchmarks are purely based on merit. All hourly rates are reviewed 90 days after your hire date for hourly pay increases. Any adjustments are solely based on merit and performance at the discretion of the company.

The Testing Center Administrator or TCA, has the awesome responsibility of facilitating a great customer experience for hundreds of clients looking to advance their careers in different fields of employment. This customer-facing role requires a super customer service attitude to help testing candidates smoothly in-process and sit for an exam. Most important is the requirement to act with confidence to help candidates feel relaxed for their time-period with us.

This position requires a normal degree of computer savviness. Read that to mean, familiarity with web browsers, Microsoft 365, scanning and digital photo taking. We have a great on-call technical support team to help in times of stray electrons. You’ll never have to learn to program with us, but you certainly will increase your computer literacy.

We operate:

We are hiring for the following shifts only:

Here's the kicker: Hours of operation vary from testing center to testing center, but the work hours are extremely flexible. Whether you’re a college student or semi-retired, if you can fit your schedule into our testing sessions, we’ll work with you. We’re closed on most federal holidays (and a few additional days as well). Typically, we’re open Sunday through Saturday to help working Americans with a flexible schedule to test.

Is it hard work? Once candidates are checked in and seated for their exams, the TCA is busy for a few minutes preparing for the next session of candidates. In between sessions, when all duties are completed, TCAs are required to monitor the test takers. We have state-of-the art CCTV systems to monitor candidates which provides for rules compliance and an easy-going work environment.

What are the responsibilities?

Physical requirements:

NOTE: All TCAs are subjected to a federal background check since we administer federal exams

Education requirements:

Experience:

Skills:

What else?

Job Types: Full-time, Part-time

Pay: From $15.00 per hour (Part Time) $16.50 (Full Time)

Expected hours: 20 – 40 per week

Application Question(s):

License/Certification:

Shift availability:

Work Location: In person

Here is a view of the TCA experience. Click on the link to view:

https://psi.wistia.com/medias/3321yp1ic8

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 40 per week

Benefits:

Schedule:

Work setting:

Shift availability:

Ability to Commute:

Ability to Relocate:

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

Schedule:

Work Location: In person