Territory Manager

Summary

An integral part of the Alberta Sales Team, and reporting to the Regional Sales Manager, the Territory Manager will have direct responsibility and accountability for territory development, selling power generation solutions, achieving, and surpassing gross margin and sales revenue forecasts, and delivering on our Customer Service Promise to “make each Customer Experience Extraordinary”.

What You’ll Do – The Role (Responsibilities)

- Manage sales with the aim of achieving gross margins and sales revenue that exceed forecasts.

Territory Development:

- Identify, develop, and execute plan to penetrate and maintain accounts for sustainable business.

- Provide budgets and forecasts as requested.

- Assist the Company in developing stronger relationships with its customers – your primary focus should be on electrical contractors and consulting engineers with a secondary focus on business (B to B) end users, municipalities, utilities, etc.

Visit and work with potential and existing customers to sell the Company’s products - including:

- Actively pursue sales opportunities

- Creating timely and accurate estimates and quotations

- Read and interpret engineered specifications and create proposals for customers to meet project closing deadlines.

- Proactively consult with engineers, as required, to clarify specifications and to determine what exact equipment needs to be bid.

- Preparing, coordinating, and making presentations

- Performing ‘site visits’

- Traveling the territory to ensure all products sold by the company are being fully marketed and/or represented to potential customers.

- Ensuring full and complete geographical coverage

- Collaborating with Sales Team colleagues to promote products and to facilitate smooth projects.

- Actively pursuing information which will benefit the sales team – eg. names of upcoming projects, successful bidders, pricing feedback, etc.

- Assist Project Management team with smooth and accurate project administration.

- Assist engineers in writing specifications and work with them as a partner on projects to have Company named and specified as the recommended supplier.

- Prepare, coordinate, and assist with presentations to the engineering community as required introducing them to Total Power and its products.

- Regularly and accurately populate the company’s business tracking tools, such as Microsoft Dynamics CRM

- Develop and maintain a customer and prospect listing.

- Take a proactive approach to resolving Customer complaints and disputes.

- Read and interpret engineered specifications and create proposals for customers to meet project closing deadlines.

- Proactively consult with engineers, as required, to clarify specifications and to determine what exact equipment needs to be bid.

- You are part of a team that works together, and you must communicate in such a way that will avoid problems and disputes, always putting the customer (internal and external) first. Ensure that you work harmoniously with other departments in the Company working towards our common goal of being a dominant provider of our products and services in the markets we serve.

- Present a professional image to the Company's Customers and Suppliers and always maintain the highest ethical standards of conduct.

Assigned Markets, Accounts, and Territories

Your focus area will be Southern Alberta, and your Regional Sales Manager will communicate specifics of your target accounts, assigned markets, and territory as to be defined to align with our strategic go-to-market plans. This detail will be provided after direct consultation with your Regional Sales Manager.

What You Need (Requirement)

- Minimum 5 years successful sales experience in a related industry preferred.

- Completion of related college or university degree preferred.

- Maintain a valid Driver’s License and a reliable personal vehicle.

- An electrical aptitude and/or employment background is considered an asset.

- Ability to build strong relationships with customers and potential customers.

- Well-developed interpersonal, communication and organizational skills, as well as demonstrated effective time management skills, including the ability to multi-task.

- Proficient in the use of Microsoft Office modules, Microsoft Excel, and CRM.

- Maintain a well-organized, clean work area.

- Present a professional image to the Company’s customers and suppliers maintaining the highest ethical standard of conduct.

- Follow all Company Health and Safety Policies and Guidelines and Privacy Policies.

- Good organizational, time management and prioritizing skills.

- Strong problem identification and resolution skills.

- Present a professional image to the Company’s customers and suppliers maintaining the highest ethical standard of conduct.

- Adhere to all Company and Governmental Health and Safety rules and regulations and never make compromises in a situation that may put someone at risk.

- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

- Other tasks and responsibilities may be required from time to time consistent with this position and the job description and duties set out herein.

Working Conditions

- Manual dexterity is required to use desktop computers and peripherals.

- Overtime as required.

- Lifting or moving up to 25lbs may be required.

- Frequent local travel required.

- Possible, although seldom, travel away from home branch.